Valerie Flores
Stockton,CA
Summary
Energetically driving sales and enhancing customer satisfaction at Hollister Co., I leveraged my effective communication and brand awareness skills to resolve complaints and boost repeat business. A goal-oriented team player, I excelled in building relationships and creatively promoting product benefits, significantly contributing to a positive store environment and customer experience.
Overview
1
1
year of professional experience
Work History
Seasonal Brand Representative
Hollister Co.
11.2023 - 06.2024
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Showed understanding of customer's personal style and preferences when offering product advice.
Education
San Jose Conservation Corps Charter High School
San Jose, CA06.2024
Skills
- Goal-Oriented
- Brand building
- Brand Awareness
- Effective communicator
- Customer Service
- Team Player
- Problem-Solving
- Creative Thinking
- Critical Thinking
- Public Speaking
- Relationship Building
- Decision-Making
- Shelf Stocking
- Merchandise Sales
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Seasonal Brand Representative
Hollister Co.
11.2023 - 06.2024
San Jose Conservation Corps Charter High School
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