Valerie Flores
Pasadena
Summary
Friendly and dependable barista with almost a year of specialty coffee experience and several years of customer service, leadership, and administrative experience. Skilled at creating a welcoming environment, preparing quality beverages, and working efficiently in fast-paced cafés. Passionate about delivering excellent customer service and building positive relationships with guests.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
The Cosmic Station
Pasadena, TX
03.2026 - Current
Barista
The Cosmic Bean
Pasadena, TX
08.2025 - Current
- Provide friendly, personalized customer service in a fast-paced environment.
- Prepare espresso drinks, teas, and specialty beverages while maintaining consistency and quality.
- Operate the POS system and accurately process cash and card transactions.
- Maintain a clean, organized café and restock supplies throughout each shift.
Office Administrator
LTD Tax Services
Pasadena, TX
02.2024 - 08.2025
- Scheduled appointments and welcomed clients, ensuring smooth client interactions.
- Assisted with daily office operations and administrative tasks.
- Organized client files and maintained accurate records to support efficient information retrieval.
- Assisted with daily office operations and administrative tasks, contributing to overall office efficiency.
Manager
Cici's Pizza
Pasadena, TX
09.2022 - 02.2024
- Supervised daily restaurant operations, fostering a collaborative environment for team success.
- Resolved customer concerns professionally while maintaining a positive dining experience.
- Managed cash deposits, inventory control, and opening/closing procedures to ensure operational efficiency.
- Resolved customer concerns to enhance satisfaction and maintain a welcoming dining atmosphere.
Education
Associate of Arts - Theater
San Jacinto College
Pasadena, TX05-2027
High School Diploma -
Dr. Kirk Lewis Career And Technical High School
Houston05-2022
Skills
- Specialty Coffee & Espresso Preparation
- Customer Service
- Cash Handling & POS Systems
- Food Safety & Sanitation
- Inventory & Restocking
- Time Management
- Beverage Presentation
- Teamwork & Collaboration
- Leadership
- Adobe Photoshop (Certified Professional)
- Beverage Presentation
Certification
Adobe Photoshop (Professionally Certified)
Adobe After Effects (Professionally Certified)
Languages
English
Native or Bilingual
Timeline
Barista
The Cosmic Station
03.2026 - Current
Barista
The Cosmic Bean
08.2025 - Current
Office Administrator
LTD Tax Services
02.2024 - 08.2025
Manager
Cici's Pizza
09.2022 - 02.2024
Associate of Arts - Theater
San Jacinto College
High School Diploma -
Dr. Kirk Lewis Career And Technical High School