Valerie Flores
The Cosmic Bean
Pasadena
4
years of professional experience
1
Certification
Friendly and dependable barista with almost a year of specialty coffee experience and several years of customer service, leadership, and administrative experience. Skilled at creating a welcoming environment, preparing quality beverages, and working efficiently in fast-paced cafés. Passionate about delivering excellent customer service and building positive relationships with guests.
Work History
Barista
8 MonthsBarista
1 Year 3 Months- Provide friendly, personalized customer service in a fast-paced environment.
- Prepare espresso drinks, teas, and specialty beverages while maintaining consistency and quality.
- Operate the POS system and accurately process cash and card transactions.
- Maintain a clean, organized café and restock supplies throughout each shift.
Office Administrator
1 Year 6 Months- Scheduled appointments and welcomed clients, ensuring smooth client interactions.
- Assisted with daily office operations and administrative tasks.
- Organized client files and maintained accurate records to support efficient information retrieval.
- Assisted with daily office operations and administrative tasks, contributing to overall office efficiency.
Manager
1 Year 5 Months- Supervised daily restaurant operations, fostering a collaborative environment for team success.
- Resolved customer concerns professionally while maintaining a positive dining experience.
- Managed cash deposits, inventory control, and opening/closing procedures to ensure operational efficiency.
- Resolved customer concerns to enhance satisfaction and maintain a welcoming dining atmosphere.
Education
Associate of Arts - Theater
High School Diploma
Skills
Specialty Coffee & Espresso Preparation
Customer Service
Cash Handling & POS Systems
Food Safety & Sanitation
Inventory & Restocking
Time Management
Beverage Presentation
Teamwork & Collaboration
Leadership
Adobe Photoshop (Certified Professional)
Beverage Presentation
Certification
Adobe Photoshop (Professionally Certified)
Adobe After Effects (Professionally Certified)
Languages
English
Native or Bilingual
Timeline
Barista
The Cosmic Station
03.2026 - CurrentRead More
Barista
The Cosmic Bean
08.2025 - CurrentRead More
Office Administrator
LTD Tax Services
02.2024 - 08.2025Read More
Manager
Cici's Pizza
09.2022 - 02.2024Read More
San Jacinto College
Associate of Arts from Theater
Read More
Dr. Kirk Lewis Career And Technical High School
High School Diploma
Read More