Valerie Floyd
Summary
Hardworking and reliable team member with 2 years of experience in food service, customer support, and fast-paced environments with proven ability to work under pressure while maintaining a positive experience for guests. Eager to expand my skills and grow within a company!
Overview
3
3
years of professional experience
Work History
Team Member
Wow Wow Lemonade
Phoenix, AZ
06.2024 - Current
- Prepared and served acai bowls, smoothies, toasts, sandwiches, and lemonades to quality standards.
- Delivered friendly and efficient customer service by taking orders and handling transactions accurately.
- Assisted team members in maintaining cleanliness and organization of work areas.
- Upsold menu items
Team Member
Dunkin' Donuts
Phoenix, AZ
06.2023 - 11.2023
- Prepared and served breakfast items, coffee, and donuts to quality standards.
- Accurately take orders on front counter/drive thru and handle transactions.
- Trained new team members.
- Completed inventory, prep, and closing duties.
- Counted drawers/safe nightly.
- Provided friendly and efficient service during peak hours.
- Maintained cleanliness and organization throughout the store.
Team Member
Wendy's
Phoenix, AZ
03.2023 - 05.2023
- Prepared and served burgers, sandwiches, and sides to quality standards.
- Rotated between kitchen, register, and dining area to help where needed.
- Provided friendly and efficient service during peak hours in front counter and drive-thru operations.
- Assisted team members in maintaining cleanliness and organization of work areas.
Education
N/A - Accounting
Maricopa Community Colleges, Mesa Community College
Mesa, AZ05-2029
Skills
- Multi-tasking
- Customer service
- Teamwork collaboration in fast paced environments
- Order accuracy and speed
- POS/Cash handling
- Food prep and kitchen safety
Timeline
Team Member
Wow Wow Lemonade
06.2024 - Current
Team Member
Dunkin' Donuts
06.2023 - 11.2023
Team Member
Wendy's
03.2023 - 05.2023
N/A - Accounting
Maricopa Community Colleges, Mesa Community College