Valerie Ford

Administrative Assistant

Cherry Hospital

05.1987 - 01.2023

Utilize Microsoft Word, Excel, Outlook, PowerPoint, LMS Administrator of (Learning Management System).
Created systematic method to organize purchases & oversee general office operation.
Created and maintained HIPPA and OSHA compliance manuals.
Documented paperwork as well as computerized record keeping.
Prepared and maintained client files, and kept track of client appointments.
Assistant to Nursing Education Director and Nurse Preceptors in drafting and editing memos, and reports.
Coordinated and scheduled meetings for staff members.
Prepared expense request forms for Nursing Education and Staff Development Department.
Monitored office supplies and replenished stock as necessary.
Provide basic and accurate information in-person and via phone/email.
Receive, sort and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access to reception desk (monitor logbook, issue visitor badges).
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors (Managed over 50+ call per day).
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Executed record filing system to improve document organization and management.
Managed filing system, entered data and completed other clerical tasks
Managed phone and email correspondence and handled incoming and outgoing mail and faxes
Assisted coworkers and staff members with special tasks on daily basis
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
Completed forms, reports, logs and records to quickly handle all documentation for human resources
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency
Established administrative work procedures to track staff's daily tasks
Volunteered to help with special projects of varying degrees of complexity
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
Opened and properly distributed incoming mail to promote quicker response to client inquiries