Valerie Foret
El Paso,TX
Summary
Compassionate Case Manager with experience in migrant environments. Diligent professional skilled in enrolling minors, conducting informative calls, and creating client intake case files. Exhibits a hardworking and dedicated approach to achieving desired case outcomes. Demonstrates excellent problem-solving, conflict resolution, and communication abilities. Successfully completes timely government documentation, including the Office of Refugee Resettlement (ORR) Initial Service Plan, with strong organizational skills for accurate record maintenance. Proactive team player with a committed to cultural awareness, maintaining positive relationships, and supporting program objectives.
Overview
18
18
years of professional experience
Work History
Case Manager
Fort Bliss Emergency Shelter
06.2021 - 09.2022
• Accurately enroll minors into internal intake systems, including the Case Manager Database and Unaccompanied Minor Portal.
• Conduct calls with families and sponsors to gather essential information for the reunification process.
• Provide comprehensive case management services, conducting needs assessments and establishing program goals for unaccompanied minors.
• Coordinate identified needs for minors through community-based services and ensure timely completion of required government documents.
• Collaborate with the Case Management team to support Agency objectives, maintain positive relationships, and exhibit cultural awareness and sensitivity.
Geospatial Engineer
Army
09.2010 - 04.2012
Member Service Representative
Greater El Paso’s Credit Union
01.2005 - 01.2010
Education
Bachelor - Sociology
The University of Texas At El Paso
El Paso, TX12.2023
Associate - Criminal Justice
El Paso Community College
El Paso, TX12.2008
Skills
- Decision Making
- Multitasking Abilities
- Organizational Skills
- Empathy and Compassion
- Time Management
- Positive Attitude
Timeline
Case Manager
Fort Bliss Emergency Shelter
06.2021 - 09.2022
Geospatial Engineer
Army
09.2010 - 04.2012
Member Service Representative
Greater El Paso’s Credit Union
01.2005 - 01.2010
Bachelor - Sociology
The University of Texas At El Paso
Associate - Criminal Justice
El Paso Community College
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