Valerie Gamez
Berwyn,IL
Summary
Proactive administrative expert with 10+ years in healthcare, specializing in operations management and executive support. Demonstrated ability to handle complex tasks, manage billing and collections, and improve workflow efficiency. Skilled in client communications and performance tracking, contributing to high-quality service delivery. Focused on leveraging extensive experience to drive success in a dynamic organization.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Midwest Orthopaedics at Rush
Chicago, IL
07.2015 - Current
- Demonstrate a high-level professional approach in performing cross-functional assignments with full dedication, requiring independent judgment, sensitivity in nature, initiative, confidentiality, and tact.
- Supervise and monitor cross-functional administrative activities, including legal and personal expenses, invoicing for depositions, surgical billing, addendum requests, independent medical evaluation reports, expert witness review, academic travel, and consulting work.
- Manage, organize, and schedule various internal and external meetings and conferences by scheduling attendees, organizing conference rooms, and placing catering orders, aligned with given directions.
- Managed high-volume scheduling, preparing treatment plans, and documentation for patient surgeries and evaluations.
Front Desk Receptionist / Office lead
Oral and Maxillofacial Surgery of Chicago
Orland Park/Chicago, IL
08.2010 - 07.2015
- Organized patient EHR files and scheduled patient appointments and surgeries in line with the doctor's calendar while performing consistent follow-up with reminder phone calls.
- Deployed highly collaborative approach and excellent communication skills in fostering and maintaining trusted rapport with physicians to cultivate steady referral pipeline.
Education
High School Diploma -
Lake View High School
01.2003
Some College (No Degree) -
Fox College
Some College (No Degree) -
Triton College
Skills
- Microsoft Office programs (Excel, PowerPoint, Word, and OneDrive)
- Proficient use of cloud-based EHR systems, AthenaHealth, along with Epic and NextGen
- Excellent interpersonal skills
- Exceptional time management and scheduling skills
- Healthcare and patient management
- High-volume workloads management
- Able to work independently
- Strong critical thinking and creative problem-solving
- Calendar management/ meeting coordination
- Document preparation
- Data entry
- Expense reporting
- Confidentiality standards
- Team collaboration
- Invoice processing
Professional Highlights
- Ensured operational excellence and quality service through proactive administrative oversight for planning, evaluating, organizing, coordinating, controlling, and implementing overall office administrative operations with focus to accomplish organization vision, objectives, and goals.
- Credited with leading Chicago Bulls and other team physician games involving five orthopaedic physicians, three primary care physicians, three x-ray technicians, and seven fellows while organizing and leading pre-season physicals for the players with orthopaedic doc, internal med, labs, and cardio.
- Employed organization, multitasking, and pressure handling acumen in planning and scheduling around 40 surgeries per week as well as directing operating room schedules for hospital and ambulatory surgery center settings in compliance with predefined standards and protocols.
- Established effective association with National Basketball Association (NBA), AANA, AAOS, ON Foundation, Manufacturing Companies, as well as other diverse range of medical and orthopedic association executives.
References
References available upon request.
Timeline
Administrative Assistant
Midwest Orthopaedics at Rush
07.2015 - Current
Front Desk Receptionist / Office lead
Oral and Maxillofacial Surgery of Chicago
08.2010 - 07.2015
High School Diploma -
Lake View High School
Some College (No Degree) -
Fox College
Some College (No Degree) -
Triton College
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