Valerie Garbiras
Orlando,FL
Summary
Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty. Dedicated Facility Manager with extensive background leading cross-functional maintenance, housekeeping and teams. Perceptive and corrective regarding all facets of buildings, grounds, and employee safety.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Cashier
Publix Supermarket Shoppes at Storey Park
Orlando, FL
10.2023 - Current
- Provide excellent customer service while promoting loyalty programs to increase sales potential.
- Verify that customers are of legal age to purchase alcohol or tobacco products.
- Greet customers and answer any questions about the store's products and services.
- Operate cash register efficiently and accurately, process payments by cash, check, credit card, gift card and automatic debit.
Facilities Manager
HD Supply, Inc.
Orlando, FL
09.2002 - 06.2024
- Developed and implemented policies and procedures for maintenance, repair and operations of facilities.
- Monitored facility operations to ensure adherence to safety regulations and compliance with applicable laws.
- Maintained records of all building systems including HVAC, plumbing, electrical.
- Coordinated the activities of subcontractors in relation to facility maintenance projects.
- Assisted in budgeting for preventive maintenance costs associated with operational needs.
- Conducted regular inspections of equipment, buildings, grounds, and other areas to identify necessary repairs or improvements.
- Ensured that all facilities are kept clean by scheduling regular cleaning services according to industry standards.
- Scheduled preventative maintenance visits from outside vendors for specialized services.
- Managed emergency situations such as fires, floods, power outages and other events impacting the facility.
- Responded promptly to tenant requests for service or repair work within established timeframes.
- Planned upgrades or renovations for existing facilities based on customer feedback or changing needs.
- Oversaw building improvements to update facilities and meet tenant requirements.
- Scheduled and monitored on-site inspections of facility.
- Oversaw construction and renovation projects to meet environmental, health and security standards.
- Managed all moves and build-outs, hiring contractors. Set move schedule and ensured timely completion.
- Oversaw signage and furniture needs for building. Tracked space planning and seat assignments.
- Approved, coded and processed all invoices.
- Managed Kronos Timekeeper for the Facilities team.
Executive Assistant to the Vice President
Little Caesars Enterprises
Orlando, FL
01.2000 - 09.2002
- Provided administrative support to the Vice President in areas such as preparing presentations, reports, memos, letters, contracts and other documents.
- Handled confidential information with discretion and sensitivity.
- Planned and coordinated travel arrangements for VP, including flights, hotels, rental cars, and visas.
- Organized and maintained executive's schedules, appointments, and travel itineraries.
- Supported the VP and Supervisors for team rallies.
- Input all product inventory monthly for all stores in the Southeast zone.
- Coordinated special events hosted by VP such as conferences, seminars, receptions.
- Handled all customer concerns received by phone and email.
Education
Associate of Arts - Business Management
Valencia College
Orlando, FL05-2010
Bachelor of Science - Construction Management
Seminole State College of Florida
Sanford, FLSkills
- Customer Service
- Schedule Management
- Building Maintenance
- Environmental Compliance
- Planning and scheduling
- Space Utilization
- Database Maintenance
- Computer and Microsoft Office Skills
- Kronos timekeeping
Affiliations
- Volunteer for Soldiers Angels
- Volunteer for Second Harvest Food Bank
- Volunteer for U.S. Hunger
Certification
- Florida Notary Public
Accomplishments
- HD Supply Big Deal Award
Timeline
Cashier
Publix Supermarket Shoppes at Storey Park
10.2023 - Current
Facilities Manager
HD Supply, Inc.
09.2002 - 06.2024
Executive Assistant to the Vice President
Little Caesars Enterprises
01.2000 - 09.2002
Associate of Arts - Business Management
Valencia College
Bachelor of Science - Construction Management
Seminole State College of Florida
- Florida Notary Public
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