Valerie Garcia

• Maintained accurate shipping manifests, tracking picked up, transported and delivered goods.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Track and trace all shipments
• Managing delivers in the east coast-NJ,NY,PA,MD.DE,FL,TPA,JAX
• Investigating and resolving customer inquires and complaints efficiently
• Delivering prompt service to prioritize customers needs
• Creating daily bills per each pick up of the day received with information accuracy
• Daily task are done on AS400,EXCEL,and Google Spreadsheets

Ship merchandise to customers by scheduling pickups and deliveries. Working closely with brokers,warehouse staff, shipping companies and clients.

Answering incoming phone calls and emails

Taking booking from customers

Track shipments and communicate with clients about shipment progress

Knows how to use Trans-soft

Cultivate a positive and enduring relationship with customers and vendors

Working in a fast paced environment

• Collected payments and provided accurate change.
• Prepared and served coffee, espresso drinks, blended coffees and teas.
• Maintained calm demeanor during high-volume periods and special events.
• Memorized official and off-menu coffee and tea preparations.
• Maintained clean and organized workspace, enabling coworkers to locate resources and product.
• Managed morning rush of customers daily with efficient, levelheaded customer service.
• Spoke to and interacted with new and regular customers
• Connected with customers and gave each person a positive experience to promote long-term loyalty

• Served customers attentively and introduced products and services according to unique expressed or perceived needs.
• Quickly connected with each customer to offer assistance and promote products.
• Received orders at counter or from kiosks and conducted transactions with customers.
• Verified that prepared food met requirements for quality and quantity.
  Cleaned and disinfected food preparation areas, workstations, and equipment.
• Showed comprehensive understanding of products, ingredients, and prices
• Presented cheerful attitude when assisting customers and creating Burgers.
• Used positivity and good conflict management skills to help resolve
• Demonstrated self-reliance by meeting and exceeding workflow needs.