Valerie Gordon
Roseburg,Oregon
Overview
22
22
years of professional experience
Work History
Community Engagement Manager
Roseburg Forest Products
Roseburg
07.2023 - Current
- I plan and coordinate activities designed to maintain Roseburg's connection with our communities and to support a favorable public image for the company which is in alignment with the company's overarching communications and public relations strategy
- I oversee the planning and implementation of outreach strategies for the company by cultivating positive relationships with local leaders, civic organizations, charities, neighbors, and other relevant entities
- In a 9 month period I increased our community contacts from 59 to 202.
District Success Manager
Peachjar
San Diego
02.2023 - 07.2023
- Develop relationships with key stakeholders providing customer-centered focus
- Collaborate with Schools and District to address concerns and challenges
- Accurately manage, track, and forecast district activities related to monthly school on-boarding.
Account Manager II
American Red Cross
Roseburg
10.2018 - 11.2022
- Supervised over 1300 blood drives annually, accomplishing average of 109.2% of blood collection goals
- Expanded retention of sponsor relationships, growing number of accounts from 260 to 326, covering 2 counties in Oregon
- Improved operational efficiency, achieving monthly average of 118%
- Initiated network of diverse community relationships with organizations, such as businesses, community groups, educational institutions, and faith-based organizations, growing by 30%
- Enhanced donor engagement by 8% through utilization of organization-wide promotions, campaigns, and messaging by systematic and regular outreach to community partners
- Achieved Presidents Club in 2022, exceeding monthly team and operational efficiency goals and delivering customer care
- Designed and influenced environment of team inclusion, ensuring delivery against mission through weekly 1-on-1 sessions.
Corporate Talent Acquisition Manager
FCR
Roseburg
08.2014 - 09.2018
- Achieved 100% executive placement rate by leveraging CRM methodology and digital technology to engage candidates
- Constructed talent acquisition strategies infused with industry, market, and labor intelligence
- Employed CRT hiring data, constructing monthly tracking reports indicating boosting hiring results by 15%
- Completed 62 leadership searches and placements in a 2-year period
- Oversaw all seasonal non-exempt hiring, resulting in annual placements of over 350 candidates.
Provider Relations Manager
Umpqua Health
Roseburg
05.2013 - 04.2014
- Developed metrics and implemented strategies to increase provider business support experience
- Improved provider network relationships by 25% through contract negotiations, overseeing new provider onboarding and credentialing, and taking ownership of overall interactions
- Ensured organization contract integrity through oversight of state, federal, and regulatory standards, and guidelines through quarterly reporting
- Provided first point of contact for providers to guide resolutions and address concerns, delivering a high-value experience
- Produced effective quarterly target goals through the utilization of metric reports
- Negotiated annual contracts for compliance with competitive information, utilizing company templates, and other key process controls.
Market & Sales Manager
Independent Consulting
Oregon and California
06.2012 - 04.2013
- Provided consulting services to two start-up organizations which included Sales and Talent Acquisition.
Director of Strategic Accounts
Pacesetter Personnel Services
Houston
05.2011 - 05.2012
- Customer centric manager ensuring market growth through strategic sales and customer development activities
- Implemented business plans and go-to-market plans
- Collaborated and supported marketing organization activities, including sales training, customer presentations, and other customer-facing activities
- Boosted new client partnerships by 35, with a weekly revenue rate of $215K, increasing revenues through concentrated expansion in existing accounts, connecting multiple project locations under one strategic account program
- Directed monthly market strategy meetings, devising business plans for growth of products in assigned market areas
- Managed growth in TX, GA, and FL, utilizing sales support tools to design and produce robust annual portfolios.
Area Field Director
Command Center Staffing
California, Nevada & Colorado
04.2009 - 11.2010
- Oversaw 3 markets and developed, built, and organized top 10 key customer accounts, including communicating product portfolio and strengthening business opportunities
- Conducted comprehensive analysis of pricing to enhance customer partnerships and enhance profit, market shares, and expanded business
- Increased revenues from $100K to $250K per week, managing top 10 accounts and developing strong client partnerships
- Hired additional sales force and worked with the branch operations teams, increasing activities in recruitment, order fulfillment, and upselling to existing clients
- Identified new client acquisitions, requiring cross-functional coordination in each of the 3 area markets
- Retained monthly leadership recruitment, hiring, training, and performance evaluations of all sales and operations personnel comprising a 3-state area.
Branch Managing Partner
Robert Half International
Cerritos
03.2008 - 04.2009
- Increased full-time placements with average billings of over $100K per month.
Division VP
CLP Resources
California, Texas, Nevada, Arizona, New Mexico
01.2003 - 12.2006
- Supplied leadership for 5 state divisions, consisting of 24 branches with budgeted revenues of $56M
- Implemented companywide strategic initiatives, succession planning, new market expansion, awareness, and integration of company mission and values
- Grew overall sales in Southern California from $21M to over $38M.
Timeline
Community Engagement Manager
Roseburg Forest Products
07.2023 - Current
District Success Manager
Peachjar
02.2023 - 07.2023
Account Manager II
American Red Cross
10.2018 - 11.2022
Corporate Talent Acquisition Manager
FCR
08.2014 - 09.2018
Provider Relations Manager
Umpqua Health
05.2013 - 04.2014
Market & Sales Manager
Independent Consulting
06.2012 - 04.2013
Director of Strategic Accounts
Pacesetter Personnel Services
05.2011 - 05.2012
Area Field Director
Command Center Staffing
04.2009 - 11.2010
Branch Managing Partner
Robert Half International
03.2008 - 04.2009
Division VP
CLP Resources
01.2003 - 12.2006