I am a hardworking professional with 39 years of experience and knowledge of office operations, administrative support and customer service. Seeking a position where I can utilize my skills and experience to contribute to the success of the company.
Overview
39
39
years of professional experience
Work History
Quality service associate
Conserve Fairport Ny
Fairport, NY
02.2025 - Current
Third party collections : remote
Remote Customer Service Representative
Internal Revenue Service
Cheektowaga, NY
06.2024 - Current
< Collections representative for delinquent federal income taxes
< Assist taxpayers in understanding why they have the balance, what their options are for satisfying the balance and setting them up on installment agreements.
Various positions
Catholic Health ,Mercy Hospital
Buffalo, NY
07.1986 - 05.2024
< Held various positions over a 38 year career.
< Many Skills acquired as pertained to position held
Education
No Degree - RN program
Trocaire College
Buffalo, NY
01.2012
High School Diploma - Business courses
Bishop McMahon High School
Buffalo, NY
06.1986
Skills
Secretarial skills
Basic knowledge of health insurance
Collections experience Telework experience
Organization and time management
Detail and process oriented
Highly motivated
Incoming Call Management
Patient Database Management
Follow-Up Appointment Scheduling
Medical Recordkeeping
Nursing Unit OperationsOrganization and Time Management