VALERIE Guidish
Pittsburgh,PA
Summary
Dynamic and results-driven professional with extensive experience in customer service and beverage preparation at Krazy Karen's. Proven ability to train staff and manage inventory effectively while fostering a collaborative team environment. Recognized for enhancing client satisfaction through personalized service and maintaining high health and safety standards.
Overview
21
21
years of professional experience
Work History
Bartender
Krazy Karen's
10.2023 - Current
- Prepared and served beverages in a fast-paced environment.
- Maintained cleanliness and organization of bar area.
- Assisted customers with menu selections and drink recommendations.
- Managed inventory by tracking stock levels and placing orders.
- Trained new bartenders on standard operating procedures.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Hairstylist
Self-employeed
05.2023 - Current
- Prepared and served beverages in a fast-paced environment.
- Maintained cleanliness and organization of bar area.
- Assisted customers with menu selections and drink recommendations.
- Managed inventory by tracking stock levels and placing orders.
- Trained new bartenders on standard operating procedures.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Hairstylist
White House Salon
06.2021 - 05.2023
- Trained junior stylists on best practices for customer service and technical skills.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Determined appropriate hair treatments based on conditions and textures.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
Doggie Daycare Attendant
Camp Bow Wow
01.2017 - 01.2019
- Supervised daily activities of dogs to ensure safety and well-being in a structured environment.
- Provided individualized care and attention to dogs, addressing their unique needs and behaviors.
- Maintained cleanliness of facilities, including play areas and sleeping quarters, promoting hygiene standards.
- Trained new staff on operational procedures and pet handling techniques for consistency in care.
- Developed engaging activities that stimulated physical and mental exercise for dogs, enhancing socialization skills.
- Monitored health and behavior of dogs, identifying issues early for prompt reporting to management.
Flight Attendant
Republic Airlines
11.2004 - 05.2015
- Delivered exceptional in-flight service, enhancing passenger comfort and satisfaction.
- Managed cabin safety and emergency procedures, ensuring compliance with regulations.
- Trained new flight attendants on service protocols and safety standards.
- Coordinated with crew members to maintain efficient cabin operations during flights.
- Resolved passenger inquiries and concerns promptly, fostering a positive travel experience.
- Conducted pre-flight briefings to align on service expectations and safety measures.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
Education
Associate of Science - Tourism And Travel Management
Bradford School
Pittsburgh, PA08.2004
Timeline
Bartender
Krazy Karen's
10.2023 - Current
Hairstylist
Self-employeed
05.2023 - Current
Hairstylist
White House Salon
06.2021 - 05.2023
Doggie Daycare Attendant
Camp Bow Wow
01.2017 - 01.2019
Flight Attendant
Republic Airlines
11.2004 - 05.2015
Associate of Science - Tourism And Travel Management
Bradford School