Valerie Harris

Work History

HR Administrator

Spirit HR

05.2024 - Current

Oversaw hiring, staffing, and labor law compliance for over 3000 clients.
Prepared new hire letters, employee contracts, and corporate policies.
Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Organized company-wide events and volunteer opportunities designed to boost employee morale and encourage team building.
Updated HR database with new employee information, changes in benefits, and other details.
Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
Developed and implemented onboarding and orientation programs for new employees.
Provide comprehensive administrative support to ensure efficient office operations.
Assist with password resets, employee portal access, and other IT-related inquiries.
Maintain physical and digital filing systems, ensuring easy retrieval of documents.
Utilize word processing and presentation software to create and edit documents.
Assist with workers’ compensation functions, including issuing certificates and creating provider maps.
Respond to multi-state unemployment claims and maintain multiple unemployment accounts.
Manage multi-state employment poster distribution program.
Administer learning management system.

Project Coordinator

Tim Hughes Custom Homes

01.2022 - 05.2024

Maintain accurate records of 15 custom home builds and all job costs in accounting software to keep track of all job cost and maintain budgets
Develop and implement efficient standard operating procedures to enhance productivity and streamline workflows
Ensure timely and accurate processing of invoices and payments to vendors, subcontractors, and suppliers
Demonstrated leadership skills in managing projects from concept to completion.
Effectively communicate with clients and update them with build schedule weekly to client's satisfaction
Coordinate with subcontractors and suppliers to ensure timely delivery of materials and stick to forecasted timelines
Ensure confidentiality and security of sensitive documents and data
Review all quotes to remain within budget on all categories of the build process.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Kept corporate and client information confidential, adhering to data safety measures.

Payroll Specialist/Project Manager

Hunter Mechanical & Controls, Inc.

10.2019 - 12.2021

Processed weekly payroll for both companies (Hunter & Earthsmart Controls) for a total of 50 employees with Sage 100 contractor and Sage Paperless environment
Certified payroll was done weekly for each job including subcontractors
Sent ACH file for direct deposit and paid 941 taxes
Entered 401K contributions onto a spreadsheet to send to Fidelity weekly
Reconciliation of the forfeiture account
Handled progress billing/job costs for each job to be completed monthly alongside project managers
Requested mechanical & plumbing permits and inspections for jobs
Responsible for Okie811/Okie Dig requests as well
Prepared bid day documents and dropped off bid submissions before the deadline
Requested bid bonds from the insurance company
Recorded, tracked, and reviewed PTO taken/accruals
Handled all new employee paperwork and set up, including deductions for insurance and/or garnishments.
Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
Reviewed time records for 60 employees to verify accuracy of information.

HR Coordinator

TDazzled Too LLC

02.2015 - 10.2019

Oversaw a team of 5 customer service representatives at a boutique clothing company with over 186,000 members
Managed customer inquiries and issues through Facebook Messenger, email, and live chat
Provided helpful tips, recommendations, and troubleshooting to meet customer needs
Facilitated orders, returns, tracking shipments, and resolving complaints
Demonstrated leadership skills in motivating and enforcing company policies
Implemented and managed a customer feedback system to gather and analyze customer feedback and suggestions, and used that information to improve the customer service experience
Developed and implemented customer service strategies to improve customer satisfaction and loyalty
Created and maintained a comprehensive employee handbook that outlines company policies, procedures, and expectations for all employees
Tracked and analyzed customer service metrics to identify areas for improvement and implemented strategies to increase efficiency and productivity
Coordinate with the finance department to manage and track customer refunds and credits, ensuring accuracy and timeliness.
Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Followed through with client requests to resolve problems.

Payroll & Benefits Coordinator

T & W Tire Company

08.2011 - 02.2015

Processed weekly payroll for hourly employees and bi-weekly payroll for salaried employees and monthly commission payroll for sales in a company of approximately 600 employees
Administered employee benefit programs such as retirement plans, medical dental, vision, disability, and life insurance until automated
Handled setup, processing, and correspondence of payroll deductions for all employees including 401K, health insurance, disability, life insurance, and garnishments
Communicated all plan changes and details to employees; prepared open enrollment, distributed benefit plan updates and notices
Managed new hire setup and maintenance of employee records including transfers, pay changes, and terminations
Prepared and processed 401k payroll files on a weekly and biweekly basis; worked with 401k vendors to identify and rectify any issues
Produced off-cycle payrolls for terminations, stock transactions, promotions, relocations, retroactive pay scenarios, and special payrolls as necessary
Audited each payroll batch to ensure the balancing of each payroll
Responsible for all reporting and reconciliations of payroll taxes including year-end activities for W-2/W3 and W-2c/W3c processing
Prepared tax funding for the company and resolved reconciling items related to tax processing; ensured accuracy and timeliness of all payments.

Payroll Specialist

Dobson Communications Corporation

06.2006 - 05.2009

Process weekly, bi-weekly exempt, and non-exempt payroll for approximately 3000 employees, both union and non-union workers
Prepared payroll data for monthly commissions, quarterly bonuses, and annual bonuses
Utilization of blended overtime rules
Multi-State payroll processing, including Alaska
Provide training and support to HR and management staff on payroll processes, policies, and regulations to ensure accurate and consistent payroll practices
Conduct internal audits of payroll data and processes to identify potential risks and areas for improvement, and make recommendations to management for corrective actions
Conduct regular payroll data analysis to identify trends and provide insights to improve efficiency and accuracy in payroll processing
Develop and implement a comprehensive payroll training program for all employees to ensure accurate and consistent payroll practices.

Summary

Overview

Work History

HR Administrator

Project Coordinator

Payroll Specialist/Project Manager

HR Coordinator

Payroll & Benefits Coordinator

Payroll Specialist

Education

Salesforce Administrator & App Builder - Salesforce Administration

Associate of Science -

Skills

Links - Trailhead

References

Certification

Work Preference

Work Type

Location Preference

Important To Me

Software

Timeline

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