Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Valerie Hauer

Springfield,IL

Summary

Looking for change in my daily, personal, and professional life. I am comfortable with interacting with the public, I am enthusiastic, dedicated and resourceful. Hardworking, passionate job seeker with strong organizational skills eager to secure entry-level office position. Ready and willing to help the team achieve company goals. Open to new opportunities and areas of growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Comfort Inn & Suites
06.2022 - 07.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival.

Sales Associate

Patricia's
04.2022 - 02.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Sales Associate

Dollar General
04.2021 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Office Assistant

Country Financial
11.2020 - 02.2021
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Expedited document processing with accurate data entry and timely filing.
  • Contributed to a positive work environment by fostering open communication among colleagues.

Sales Associate

Speedway
06.2020 - 12.2020
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed efficient cash register operations.
  • Prioritized helping customers over completing other routine tasks in store.

Assistant Caregiver

Knights Kids
05.2020 - 09.2020


  • Consistently maintained open lines of communication between healthcare team members regarding any changes in patient status or needs.
  • Ensured timely response to emergencies by closely monitoring patient conditions and taking appropriate action when necessary.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Sandwich Maker

Subway
08.2019 - 11.2019


  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Greeted guests, promoted specials, and took orders.
  • Maintained strict adherence to food safety guidelines and regulations, ensuring a safe dining experience for customers.

Education

High School Diploma -

Kenyon-Wannamingo High School
Kenyon, MN
05.2020

Skills

  • Organization
  • Record Keeping
  • Time Management
  • Problem Solving
  • Computer Knowledge
  • Listening Skills
  • Payment Processing
  • Strong Communication and Interpersonal Skills
  • Customer Assistance
  • Positive Customer Engagement
  • Goal-Driven
  • Team Cooperation
  • Building Customer Loyalty
  • Store Organization
  • Attention to detail
  • Knowledge of proper cash handling procedures
  • Phone etiquette
  • Customer Service
  • Teamwork and Collaboration
  • Problem-solving skills

Certification

  • First Aid
  • CPR

References

Kearsten Leannais (personal)

(217) 381-9633 

Leannais2000.kl@gmail.com


Eldon Davis (Pastor)

(217) 303-4094

Eldon.davis@washingtonstreetmission.org


Steve Ohl (Chaplain)

(217) 331-3040

Steve.ohl@washingtonstreetmission.org


Latoya Allison (Youth Advocate)

(217) 786-8771

Latoya@soildrockyts.org

Timeline

Front Desk Receptionist

Comfort Inn & Suites
06.2022 - 07.2023

Sales Associate

Patricia's
04.2022 - 02.2023

Sales Associate

Dollar General
04.2021 - 05.2022

Office Assistant

Country Financial
11.2020 - 02.2021

Sales Associate

Speedway
06.2020 - 12.2020

Assistant Caregiver

Knights Kids
05.2020 - 09.2020

Sandwich Maker

Subway
08.2019 - 11.2019

High School Diploma -

Kenyon-Wannamingo High School
Valerie Hauer