Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Valerie Hemlock

Onondaga,NY

Summary

Compassionate student focused Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with diverse age levels to maintain progression. Committed to keeping up with lesson plans while keeping classrooms fun. Dedicated and passionate worker with proven track record successfully leading student discussions and providing individualized instruction. Communicates effectively with administrators, faculty and parents. Well versed in educational standards and innovative teaching methods. Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Substitute Teacher - On Call

Onondaga Nation School
06.2023 - Current
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Supervised lunchroom and recess activities.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Monitored student performance and provided feedback to inform instruction.
  • Researched and selected age-appropriate materials and resources for classroom instruction.
  • Enforced school and class rules to maintain order in classroom.
  • Collaborated with other educators to plan and review instruction.
  • Assisted students in mastering subject material and preparing for tests.
  • Developed lesson plans to align with grade-level standards and objectives.
  • Implemented classroom management techniques to maintain positive learning environment.
  • Followed lesson plans designed by absent teachers.
  • Monitored student behavior and administered discipline as needed.
  • Developed creative instructional strategies to keep students engaged and motivated.

Table Games Dealer

Turning Stone Enterprises
10.2018 - Current
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Handled and shuffled cards and playing pieces to maintain game integrity.
  • Kept track of game outcomes and reported to supervisor for accurate record keeping.
  • Enforced game rules to maintain fair paly and avoid disputes.
  • Kept gaming areas clean and organized to maintain safe and secure environment.
  • Learned and followed company procedures to maintain consistency and standards.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Monitored game for potential security risk to protect operation and players.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Inspected table games and equipment to confirm proper function.
  • Monitored players behavior, taking appropriate action against rule violations.
  • Prepared players to join games by explaining rules and exchanging money for chips.
  • Complemented player numbers to reach minimum levels for play of different games.
  • Welcomed customers and established immediate rapport to encourage gameplay.
  • Controlled equipment such as roulette wheels to run games.
  • Applied standard or special rules to games based on pre-agreed game rules.
  • Dealt cards and compared hands to determine winners of games such as blackjack.
  • Worked with dealer team to run larger games such as craps and baccarat.
  • Received and documented patrons' wagers prior to beginning games.
  • Trained new dealers in rules and operation of different games.
  • Maintained rules for games and identified instances of cheating, notifying security team.

Onondaga Language Teacher

Onondaga Nation
06.2014 - Current
  • Facilitated learning of Onondaga language using variety of instructional methods, resources and technological tools.
  • Created reading lists with materials to promote student comprehension of written Onondaga.
  • Instructed students in writing and reading Onondaga characters in Iroquoian linguists system and additional characters and differences existing between language's variants.
  • Developed educational exercises to educate students in Onondaga Iroquoian Linguistics alphasyllabary writing system and grammar system.
  • Built cultural literacy by organizing lesson plans focused on Onondaga-speaking.
  • Held culture and theme days to show Onondaga culture and language history.
  • Developed students' vocabulary of Onondaga words, characters and loanwords using learning and memorization techniques.
  • Compiled reading lists of traditional Onondaga texts ranging from beginner to advanced levels.
  • Planned lessons to teach students about Onondaga speaking, and promote cultural literacy.
  • Worked with a variety students to generate comprehensive understanding of the Onondaga Language.
  • Held theme days focused on various Onondaga speaking to promote cultural literacy in the community.
  • Promoted student's comprehension of Onondaga script by assigning and lecturing on notable works of the Onondaga Nation's literature.
  • Used different softwear to organize and hold online lectures and assign online exercises such as Coached students in using proper pronunciation and pitch when speaking in Onondaga by using exercises such as TPR and other similar methods.
  • Applied knowledgeability in the Haudenosaunee - Onondaga Nation culture and language to develop and implement curriculum, which met educational requirements.
  • Organized extracurricular activities to educate students about principles of the Onondaga language.
  • Instructed students of all ages babies, youth, teenagers, and elder's in Onondaga language, culture and history by assigning reading material, written assignments and hands-on projects.
  • Assigned and lectured on great works of Onondaga literature to develop students' reading comprehension and Haudenosaunee cultural literacy.

Elder Care Provider/ Supervisor Youth Development

Onondaga Nation
06.2010 - Current
  • Coordinated sporting activities guided steps to participate.
  • Guided and supported the youth in a group setting.
  • Ensured a developmental positive and safe environment.
  • Actively mentored while providing positive guidance and direction.
  • Overseen the youth group's daily activities.
  • Assisted Elder's with daily living needs to maintain self-esteem and general wellness. Educated and monitored daily eating habits.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each patient.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Recorded patients' pulse, blood pressure, and respirations (TPRs) preformed glucose check's administered shots depending on diabetic level's to assess and documented important health information.
  • Scheduled daily and weekly care hours for client caseload.
  • Recorded status and duties completed in logbooks for management.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care in private residences.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Maintained entire family's schedule and organized events.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved safety procedures to create safe working conditions for workers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Developed detailed plans based on broad guidance and direction.
  • Used industry expertise, customer service skills and analytical nature to resolve youth concerns and promote loyalty.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.

Bartender/Restaurant Server-Winter Season

Inner Mountain Management Heuga's Alpine
08.2023 - Current
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Served high customer volumes during special events, nights, and weekends.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Completed requisitions to maintain required stock par levels.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Greeted new customers, discussed specials, and took drink orders.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Checked guests' identification before serving alcoholic beverages.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Supported needs of our guest's at all times - person wait staff who attended to specific needs of countless customers daily for our restaurant with social relevancy and intentionality.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Inspected dishes and utensils for cleanliness.
  • Cultivated warm relationships with regular customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Increased sales significantly by upselling higher-end products to customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Head Bartender

Sportsman's Bar & Grill
09.2003 - 06.2010
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Closed out cash register and prepared cashier report at close of business.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Trained all new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Served high customer volumes during special events, nights, and weekends.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Communicated closely with servers to fully understand special orders for customers.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Maintained food safety and sanitation standards.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Adjusted recipes based on ingredient availability or customer request.
  • Suggested actionable improvements to streamline training procedures.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Planned menus for different events, seasons and customer requests.
  • Prepared and served various food items in fast-paced successful environment.
  • Managed opening and closing shift kitchen tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Monitored food quality and presentation to maintain high standards.
  • Measured and mixed ingredients according to precise recipes for best results.

Education

Bachelor of Science - Public Health

Syracuse University
Syracuse, NY
06-2028

Skills

  • Activity management
  • Lecturing and teaching
  • Group instruction
  • Activity planning
  • Creative problem solving
  • Verbal and written communication
  • Health and safety
  • Behavior modeling
  • Adaptable
  • Positive reinforcement
  • Lesson planning
  • Safety awareness

Accomplishments



  • Rookies Softball Coach 4 seasons
  • Youth Basketball Coach 2 seasons
  • Took all offered shifts to maintain coverage for students
  • Specialized in substituting for Onondaga Language and Haudenosaunee culture classes.
  • Enhanced student learning with the knowledge passed down from generations of educated ancestors.
  • Achieved goals by completing all tasks with accuracy and efficiency.
  • Brought about positive results though reinforced actions.

Certification

  • Certified in teaching Iroquoian Linguistics and Languages through Syracuse University.
  • Certified to teach the Onondaga Language

Languages

Onondaga
Native or Bilingual

Timeline

Bartender/Restaurant Server-Winter Season

Inner Mountain Management Heuga's Alpine
08.2023 - Current

Substitute Teacher - On Call

Onondaga Nation School
06.2023 - Current

Table Games Dealer

Turning Stone Enterprises
10.2018 - Current

Onondaga Language Teacher

Onondaga Nation
06.2014 - Current

Elder Care Provider/ Supervisor Youth Development

Onondaga Nation
06.2010 - Current

Head Bartender

Sportsman's Bar & Grill
09.2003 - 06.2010

Bachelor of Science - Public Health

Syracuse University

Similar Profiles

CREATE PROFILE