Valerie Henry
Huntington Beach,CA
Summary
Results-driven Operations Manager with a proven track record in enhancing organizational efficiency through effective collaboration with consultants and area leaders. Demonstrates strong capabilities in process optimization and cost control, consistently achieving and surpassing business objectives. Possesses extensive expertise in operational and budget management strategies.
Overview
10
10
years of professional experience
Work History
Operations Manager
FENIX MARINE SERVICES
09.2018 - 10.2024
- Directed union workforce
- Provided job expectations, contractual compliance, grievance resolution and disciplinary actions
- Managed labor, employees and vendors to achieve production, safety (EHS, OSHA, EPA) and financial targets while promoting positive and collaborative working relationships across all departments
- Analyzed terminal status, created the daily work plan and order of operations
- Monitored KPIs and created daily reports
- Planned labor force needs for efficient workforce utilization and equipment requirement forecasting to optimize operations
- Created methods to enhance overall efficiency, increase daily productivity and decrease costs
- Instructed, supervised, evaluated and developed both union labor and team members to improve their knowledge, skills, abilities and confidence
- Minimized lost time frequency rate by 30% through developing an in-depth departmental switching and safety guide
SHOP Manager
MASTERSON KUSTOMS
01.2015 - 01.2018
- Manage Shop operations and all online accounts and sales
- Customer Service for all online and international customers
- Manage Accounts Payable and all shop financial responsibilities
- Profits have gone up 60% since I've taken over managing weekly operations
- Educated and advised peers, subordinates and partners on systems and procedures
- Led and participated in a weekly incentive program to promote safety
Education
High School Diploma -
Huntington Beach High School
Huntington Beach, CA06.1997
Skills
- CPR and AED certified
- Emergency Response
- First Aid
- Poised under pressure
- Critical thinker
- Experience working in fast pace, stressful environments
- Performance monitoring
- Health and safety compliance
- Goal attainment
- Superb time management skills
- Project management abilities
- Employee relations and conflict resolution
References
- Nic Cosso, Senior Container Yard Manager, (310) 629-9488
- Nick Ferrigno, Senior Terminal Safety Manager, (310) 707-7094
- Rob Pettit, Operations Manager Vessel, (949) 357-8822
Timeline
Operations Manager
FENIX MARINE SERVICES
09.2018 - 10.2024
SHOP Manager
MASTERSON KUSTOMS
01.2015 - 01.2018
High School Diploma -
Huntington Beach High School
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