Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Valerie Herrera De Ramirez

Albuquerque,NM

Summary

Visionary program manager acknowledged for exceptional problem-solving skills and commitment to process enhancement. Spearheaded initiatives that optimized onboarding processes and elevated employee engagement, poised to utilize expertise in driving transformative organizational strategies.

Overview

16
16
years of professional experience

Work History

NA Market Onboarding Program Manager

Hp Inc
Rio Rancho, New Mexico
09.2017 - Current
  • Develop and optimize structured onboarding processes, including timelines and checklists.
  • Design and deliver engaging orientation sessions to convey the company culture and values.
  • Provide targeted training on job-specific skills using blended learning approaches.
  • Leveraged AMS Map Tool to create and maintain onboarding materials and reference assets.
  • Collaborate with cross-functional teams to align onboarding with business needs.
  • Analyze onboarding data to measure success and identify areas for improvement.
  • Coordinate training schedules with sales leaders to minimize daily disruptions.
  • Supported Talent Acquisition through participation in recruiting events and outreach activities.
  • Collaborate with teams across departments to develop effective strategies for executing programs.
  • Generate and deliver reports, program review presentations, and other program status updates.
  • Draft reports for senior management highlighting key milestones achieved throughout the program lifecycle.

District Operations Manager

Hp Inc
Rio Rancho, New Mexico
05.2015 - 09.2017
  • Managed end-to-end business relationships for large regional and global accounts.
  • Served as operational lead on strategic account teams, providing insights that shaped planning.
  • Conducted comprehensive business analyses, delivering data-driven recommendations for performance enhancements.
  • Translated customer needs into actionable requirements for complex projects.
  • Led post-project evaluations to identify lessons learned and drive improvements.
  • Acted as primary escalation point for complex operational issues, developing resolution strategies collaboratively.
  • Facilitated regular operational reviews with customers, executing improvement plans based on findings.
  • Communicated operational process changes proactively to ensure alignment among stakeholders.

Integrated Segment Marketing Manager

Hp Inc
Rio Rancho, New Mexico
04.2013 - 09.2014
  • Developed and executed strategic marketing plan for Government segment, aligning with HP objectives.
  • Executed targeted campaigns to differentiate HP products in public sector.
  • Managed integrated marketing plans, including planning, research, campaign management, and performance tracking.
  • Directed comprehensive marketing communications programs, covering collateral, PR, events, and digital initiatives.
  • Spearheaded product marketing efforts to enhance brand awareness across channels.
  • Oversaw demand generation programs, advertising, event management, and web strategy for government marketing.
  • Negotiated strategic alliances to bolster HP’s public sector positioning and market reach.
  • Represented HP in industry associations to enhance brand presence in public sector.
  • Notable Achievement - AMS PPS Savvy Marketing Campaign Award Winner – recognized for excellence in campaign strategy and execution within the Americas region.

Account Manager

Hp Inc
Rio Rancho, NM
08.2009 - 04.2013
  • Broadened customer and industry relationships to enhance competitive understanding.
  • Executed strategic planning and target account profiling to drive services growth and opportunity identification.
  • Developed a pipeline of qualified PSG products to ensure business productivity.
  • Closed deals by reinforcing solutions' business value and facilitating customer-partner interactions.
  • Managed NYS OGS Contract and assisted with NYS Aggregate buy contract oversight.
  • Provided team leadership through analysis of RSO reporting, attach reporting, and creation of marketing materials for email campaigns.
  • Conducted complex analytical tasks and contract negotiations for State of New York licensing agreements.
  • Participated in negotiations for annuity-based Enterprise, Select, Academic, and other key volume licensing agreements.

Education

Bachelor of Science - Business Administration

College of Santa Fe
Albuquerque, NM
01-2007

Skills

  • Strategic planning
  • Performance tracking
  • Process improvement
  • Change management
  • Effective communication
  • Problem solving
  • Team leadership
  • Presentation skills
  • Operations management
  • Business development
  • Effective negotiations
  • Team management
  • Agile projects
  • Training and development
  • Project management
  • Cost estimates & budgets
  • Team development
  • Recruitment and hiring
  • Public speaking
  • Team leadership and direction
  • Process mapping
  • Verbal and written communication

Affiliations

  • PTA President
  • Volunteer for Special Olympics of NM

Accomplishments

  • 2014 HP PPS Savvy Marketing Award Winner
  • 2023 HP Presidents Club

Timeline

NA Market Onboarding Program Manager

Hp Inc
09.2017 - Current

District Operations Manager

Hp Inc
05.2015 - 09.2017

Integrated Segment Marketing Manager

Hp Inc
04.2013 - 09.2014

Account Manager

Hp Inc
08.2009 - 04.2013

Bachelor of Science - Business Administration

College of Santa Fe

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