Skilled Licensed Practical Nurse offering 20+ years of experience in the field. Proficient and caring nurse team member, who's patient-centric and self driven. Adept at addressing patient needs with compassionate care and attention to detail. Strong interpersonal, computer and communication skills, who helps to manage and improve patient outcomes.
Work History
Licensed Practical Nurse
The B-12 Store
08.2021 - Current
Administering vitamin shots
Optimizing sales
Educating customers of difference between regular vitamins vs vitamin shots
Establishing client base with newly formed business and delivering excellent client experience
Nurse
Lancesoft and CareOne
01.2021 - 12.2021
Greeting clients/inmates promptly and with courtesy
Taking full vital signs
Explaining procedures to clients/inmates. Having clients fill out proper paperwork
Administering prescribed medication, injections, and treatment when needed, within scope of practice
Assessing, documenting, implementing, and charting when necessary
Maintaining efficient client/inmate flow and communicating with providers and healthcare teams
Answering phones and messages
Printing, documenting client/inmate paperwork
Responding to life threatening situations based on nursing standards, policies, and procedures and protocols, and implementing care when necessary
Licensed Practical Nurse
Wellbridge Of Brighton
2020.07 - 2021.03
Developing and modifying patient care plans and assisting interdisciplinary team in identifying client needs and goals to determine priorities of care in their rehabilitation process
Analyzing patient responses to medications, therapies and variances in plans of care
Assessing patients' temperature, pulse, and blood pressure and recording in EMR
Educating patients and caregivers on healthcare protocols and processes
Collaborating with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care
Managing support services and fostering communication among social workers, therapists, hospital staff, and patients
Driver
Uber
03.2018 - 05.2019
Delivering goods and products to customer on time and in excellent condition
Coordinating efficient routes to avoid delays and optimize schedules
Keeping detailed mileage and fuel reports to track overall fuel costs
Intake Coordinator
Memorial Care Medical Group
12.2016 - 06.2018
Managing patient census with a resolution-driven approach to close gas in clinical and non-clinical patient care
Identifying and coordinating community resources with patients that would benefit their care
Providing patient education and health literacy on the management of chronic conditions
Performing medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills
Assisting/managing referrals and appointment scheduling in transition of care
ACO Nurse Case Manager
Memorial Care
07.2015 - 03.2018
Coordinating personal care services for different populations in accordance with federal, state, and local standards and regulations
Treating the population with respect and dignity to pursue the most self-sufficient life
Evaluating and advocating for clients medical needs and changes in partnership with the medical team and outside services
Identifying barriers to improve opportunities and efficiency in care, while reducing hospital visits
Documenting clearly and accurately using EMR programs such as Epic, Next GEN, Citrix, Availity, and MMH systems
Communicating with all stakeholders the required health related information
Nurse Case Manager/Appeals & Grievances
Goldenstate Medicare HMO Health Plan
02.2016 - 07.2016
Processing of all Consumer and Independent Medical reviews and complaints
Acting as a primary contact between the providers, delegated entities and internal departments and agencies in resolving Member grievance and appeals by maintaining positive communication and working closely with the Compliance and Legal Departments in resolving Members complaints, grievances and appeals
Filing of Grievances and Appeals/Claim Dispute/requesting a a State Fair Hearing process
Distinguishing between an inquiry, a grievance, an Appeal, a Claim Dispute, and a quality of care Issue and knowing how to triage, resolve, or refer incoming calls to appropriate personal
Reviewing Provider and Member appeals and/or complaints and maing appropriate determination based on documentation presented by appealing agent with reference to federal, state, and local regulations
Filed Intervention Nurse, DM Health Coach
Brand New Day
04.2012 - 10.2015
Monitoring and coordinating the delivery of preventive and routine health care for individuals
Ensuring adequate scheduling and completion of health related exams, appointments, laboratory/ diagnostic testing as ordered or required
Assisting in coordination of medical program needs with community services, medical providers and other related agencies
Monitoring medication adherence and review
Eliminating patient complexity and understanding patient pain points, while increasing transparency, for greater access and easier navigation in patients experience
Education
Associate of Science - Nursing
Cypress College
9200 Valley View Street, Cypress, Ca 90630
08.1991
Associate of Science - Nursing Certificate
Stanbridge College
Irvine, CA
08.2010
BBA - Nursing
Regis University
3333 Regis Blvd
06.2010
Skills
Immunization Administration
Quality Assessments
Wound Dressing and Suturing
Patient Management
Inpatient care
Maintaining nutrition
Transcribing orders
Indirect Patient Care
Chronic disease management
Caregiving skills
Outpatient care
Documenting intake
Medical Records Management
Direct Patient Care
Case management
Critical Thinking
Timeline
Licensed Practical Nurse
The B-12 Store
08.2021 - Current
Nurse
Lancesoft and CareOne
01.2021 - 12.2021
Licensed Practical Nurse
Wellbridge Of Brighton
2020.07 - 2021.03
Driver
Uber
03.2018 - 05.2019
Intake Coordinator
Memorial Care Medical Group
12.2016 - 06.2018
Nurse Case Manager/Appeals & Grievances
Goldenstate Medicare HMO Health Plan
02.2016 - 07.2016
ACO Nurse Case Manager
Memorial Care
07.2015 - 03.2018
Filed Intervention Nurse, DM Health Coach
Brand New Day
04.2012 - 10.2015
Associate of Science - Nursing
Cypress College
Associate of Science - Nursing Certificate
Stanbridge College
BBA - Nursing
Regis University
Overview
11
11
years of professional experience
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