Valerie Houke
Mexico,MO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Dietary Cook / Aide
Kings Daughters Nursing Home
02.2024 - 10.2024
- Ensured consistent flavor profiles across dishes by carefully measuring ingredients according to established recipes.
- Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
- Ensured timely meal service by coordinating cooking schedules and prioritizing tasks based on patient needs.
- Kept accurate records of patient dietary information for reference during meal planning and preparation stages.
- Followed standard recipes, menus and apportions according to established standards.
- Assisted in menu planning, incorporating seasonal ingredients for optimal taste and nutritional value.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Promoted teamwork among kitchen staff by fostering open communication and addressing issues promptly.
- Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
- Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
- Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
- Provided nourishing and health-conscious food to customers under sanitary conditions.
Reconditioner
Soft Surroundings
06.2016 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect and willingness to help wherever needed.
- Communicated with supervisors regarding any discrepancies or issues encountered during the repacking process, facilitating prompt resolution.
- Managed workload effectively, prioritizing tasks based on urgency and importance to meet daily goals.
- Re-packaged damaged or incorrectly packaged items.
- Secured items for storage or shipment.
- Labeled containers, container tags or products.
- Inspected items for defects and damage.
- Sealed containers and packages with glue, tape or other materials.
- Recorded product, packaging and order information on specified forms.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Ensured customer satisfaction with properly packaged products that met or exceeded company standards for presentation and durability.
- Enhanced warehouse efficiency through timely repackaging of damaged or returned products for resale.
- Adhered to safety regulations and procedures, ensuring a secure work environment for all team members.
Crew Member
Taco Bell
01.2016 - 06.2016
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
Crew Trainer
McDonald's
04.2013 - 08.2015
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Maintained current knowledge of all team position requirements.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
Internship
Pressor Arts Center
09.2011 - 03.2013
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Prepared project presentations and reports to assist senior staff.
- Explored new technologies and approaches to streamline processes.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Education
Bachelor of Arts - Art
Hannibal-Lagrange University
Hannibal, MO05-2012
Skills
- Reliability and punctuality
- Data entry proficiency
- Customer engagement
- Creative and resourceful
- Good communication skills
- Professionalism and etiquette
- Integrity and honesty
Timeline
Dietary Cook / Aide
Kings Daughters Nursing Home
02.2024 - 10.2024
Reconditioner
Soft Surroundings
06.2016 - 09.2023
Crew Member
Taco Bell
01.2016 - 06.2016
Crew Trainer
McDonald's
04.2013 - 08.2015
Internship
Pressor Arts Center
09.2011 - 03.2013
Bachelor of Arts - Art
Hannibal-Lagrange University
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