Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Valerie Jackson

Crandall

Summary

Dedicated professional with extensive experience in administrative support, adept at managing office operations and ensuring compliance with regulations. Proven skills in customer service and time management, ready to contribute effectively. Looking to leverage expertise to enhance team efficiency and customer satisfaction.

Overview

25
25
years of professional experience

Work History

Office Assistant

Fleetwood Commercial Concrete
Terrell
07.2013 - 12.2024
  • Processed requests for insurance certificates and bonds.
  • Processed annual city permits and jobsite permits
  • Prepared bank deposits
  • Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel
  • Organized and maintained filing system to ensure efficient document retrieval
  • Supported staff by performing data entry and completing administrative duties.
  • Maintained accurate records of office supplies and placed orders as needed
  • Examined documents and forms for accuracy, enforcing conformance to company rules and regulations
  • Maintained composure in dealing with conditions of urgency and in pressure situations
  • Sorted through incoming mail and packages to distribute to the correct personnel.
  • Coordinate courier services for outgoing packages
  • Deliver weekly payroll to superintendent on jobsite
  • Maintaining company vehicles.
  • Miscellaneous as needed, including but not limited to pulling a trailer, loading and unloading material, and keeping the material yard clean, including using a skid steer and forklift to stack and unstack material.

Insurance Administrator

Balfour Beatty Construction
Dallas
05.2005 - 07.2013
  • Subcontractor Insurance Compliance - Work with subcontractors and their insurance agents to meet insurance requirements for each job site.
  • Inform Risk Manager in a timely manner for exceptions/approvals if requirements cannot be met
  • Enter subcontractors address and contact information, insurance information, and detailed notes into database
  • Keep jobsite and accounts payable department informed of subcontractor status

Surety Customer Services Reprsentative

Allied NA Corp of Texas
Dallas
09.2000 - 05.2005
  • Process bid bonds, bonding letters, and bond forms.
  • Make sure customers stay within the insurance company's bonding limits.
  • Enter all bonds processed into Access database
  • Invoice Bonds
  • FedEx bonds by the end of the business day.
  • Help with insurance certificates during busy renewal periods along with any other help as needed

Receptionist & Account Manager Assistant

Allied NA Corp of Texas
Dallas
03.2000 - 09.2000
  • Answer the multi-line phone system and direct callers to the appropriate employees.
  • Process incoming mail and packages accurately and promptly
  • Sign for incoming deliveries, and deliver to the appropriate employee
  • Prepare outgoing mail and courier deliveries
  • Sort and distribute incoming mail
  • Prepare and process expense reports
  • Updated contact list regularly.
  • Order office supplies
  • Process insurance certificates as requested by the Account Manager.r
  • Issue auto ID cards, order D&B reports, and maintain a filing system for requested reports
  • Enter a list of drivers and equipment into the database
  • Process miscellaneous requests as needed.

Education

High School Diploma -

North Garland High School
Garland, TX
05-1994

Richland College
Dallas, TX

Skills

  • Document management
  • Data entry
  • Insurance processing
  • Permit processing
  • Bank deposits
  • Customer service
  • Positive attitude

Affiliations

  • While not at work I enjoy spending time with my three children and watching my oldest play baseball at SFA

References

References available upon request.

Timeline

Office Assistant

Fleetwood Commercial Concrete
07.2013 - 12.2024

Insurance Administrator

Balfour Beatty Construction
05.2005 - 07.2013

Surety Customer Services Reprsentative

Allied NA Corp of Texas
09.2000 - 05.2005

Receptionist & Account Manager Assistant

Allied NA Corp of Texas
03.2000 - 09.2000

High School Diploma -

North Garland High School

Richland College

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