Valerie Jackson
Milwaukee
Summary
Dynamic Emergency Room Technician with a proven track record at Advocate Aurora St Luke's Medical Center, skilled in 12-lead EKG monitoring and patient care. Enhanced ER efficiency through effective training and implementation of emergency protocols, while fostering collaboration among healthcare teams to improve patient outcomes.
Professional with solid background in emergency medical care and patient support. Known for quick adaptability, effective communication, and strong teamwork in fast-paced environments. Skilled in patient assessment, vital sign monitoring, and emergency response. Dependable, results-focused, and ready to contribute to high-standard medical teams.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
Advocate Aurora St Luke's Medical Center
01.2011 - Current
- Assisted in patient intake, ensuring accurate medical history and vital signs documentation.
- Provided support to medical staff during emergency procedures and interventions.
- Monitored patient conditions, reporting changes to nursing and physician teams promptly.
- Maintained cleanliness and organization of treatment areas to enhance patient care efficiency.
- Trained new technicians on emergency protocols and use of medical equipment effectively.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
Health Unit Coordinator
Advocate Aurora St Luke's Medical Center
03.2009 - 01.2011
- Coordinated patient admissions and discharges, ensuring efficient workflow within healthcare teams.
- Managed electronic health records system, maintaining accuracy and confidentiality of patient information.
- Facilitated communication between medical staff and patients, enhancing overall care coordination.
- Scheduled appointments and procedures, optimizing clinic operations for improved patient access.
- Trained new staff on unit protocols and systems, fostering a collaborative work environment.
- Implemented process improvements that streamlined administrative tasks, increasing team efficiency.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Associate of Science - Human Services
Milwaukee Area Technical College
Milwaukee, WI01-2018
Skills
- 12-lead EKG monitoring
- CPR
- Vital signs monitoring
- Emergency medical procedures
- Splinting techniques
- Patient transport
- Cardiac monitoring
- Basic patient care
- Behavioral health care
- Wound care
- Place IV's
Certification
- CNA - Certified Nursing Assistant
Timeline
Emergency Room Technician
Advocate Aurora St Luke's Medical Center
01.2011 - Current
Health Unit Coordinator
Advocate Aurora St Luke's Medical Center
03.2009 - 01.2011
Associate of Science - Human Services
Milwaukee Area Technical College