Valerie Jackson-Manuel

• Provides command and control over a headquarters element, a Movement Control Team, two medium truck companies, a Mortuary Affairs company, a water purification company and a supply company.
• Responsible for the welfare, mentorship, and discipline of over 800 service members and Department of the Army Civilians (DAC)
• Fosters trusting relationships with stakeholders (vendors, multiple federal and local governmental agencies, and team members).
• Develop requirements and standards and deliver clear expectations to promote a positive work environment that is challenging and engaging.
• Provides command and control structure for other assigned and/or attached logistical unit to support operational and tactical-level logistics

• Selected, trained and developed logistics personnel to achieve high-performing teams.
• Managed logistics budgets and forecasting to achieve cost-effective operations.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Kept corporate departments and customers updated on critical shipments.
• Resolved shipping discrepancies by coordinating customer and courier communications.
• Monitored logistics performance and identified improvement opportunities.
• Tracked production and quality control systems to proactively identify deficiencies.
• Conducted research to address shipping errors and packaging mistakes.
• Reduced worker accidents by implementing improved safety standards and monitoring procedures.
• Organized records of vehicles, schedules and completed orders.
• Reviewed established business practices and improved processes to reduce expenses.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.

• Provided command and control and guidance to Army field grade (mid-level) officers
• Served as local representative for the commander and regional instructor
• Applied various teaching aids to minimize learning gaps and instruct and motivate students
• Ensured classes were conducted IAW regulations and Program of Instruction (POI) and course content to achieve student-centered learning
• Promoted classroom safety, collaboration, and best practices
• Tested and evaluated students on materials presented in classes; tracked student progress, frequently checked in with struggling students and identified root causes of problems
• Improved student performance by defining clear goals and communicating performance metrics
• Provided monthly reports, after-action reports, and training evaluations on the status of classes to the regional instructor
• Observed and adopted new techniques from skilled instructors and lecturers

· Managed supplies and mortuary affairs pipeline across and throughout the contiguous United States

· Wrote, established, and maintained theater-level mortuary affairs policies and procedures

· Wrote and developed provisional and mortuary affairs concepts of sustainment for multiple man-made and natural disasters and events within the contiguous United States

· Provided recommendations to the commanding general for the redistribution of mortuary affairs and supply assets throughout the contiguous United States

· Established the best logistical structure for Soldiers supporting the Southwest Border

· Evaluated vendor operations according to contract quality standards

· Provided progress reports to the commanding general on CBP/Southwest Border logistical support

• Provided advanced technical planning of work activities and authored work control documents for hazardous work that integrates environmental, safety and health (ES&H) requirements for safe work practices using technical knowledge of scientific and engineering principles
• Conducted pre-research of the project before conducting interviews and walk downs
• Led multi-disciplinary planning teams of technical experts through the work planning process
• Conducted interviews with stakeholders and EH&S personnel
• Facilitated field walk-downs and roundtable reviews of work control documents
• Authored work control documents using government proprietary software.

• Established, implemented, and communicated the strategic direction of the organization's operations division
• Collaborated with executive leadership to develop and meet organizational goals while supplying expertise and guidance on operations projects and systems
• Collaborated with other departments to carry out the organization’s goals and objectives
• Ensured departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities, were in line with the organization's business plan and vision
• Established operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution
• Reviewed and approved cost-control reports, cost estimates, and staffing requirements for projects
• Presented periodic performance reports and metrics to the commander and other leadership
• Identified training needs and ensured proper training was developed and provided
• Served the Force Protection officer and the US Customs and Border Protection Pre-clearance Program Manager-Afghanistan
• Wrote local policies for the new US Customs and Border Preclearance program.

• Was responsible for providing and synchronizing the US national and strategic logistics for the Army, Joint and Coalition forces within the southern portion of the Combined Joint Operational Area- Afghanistan (CJOA-A)
• Managed a 15-acre maintenance compound for armored military vehicles which included warehouses and billeting
• Led and was responsible for the well-being of 4 United States Army personnel, 15 United States Army Civilians and 250 civilian contractors
• Ensured projected obligations, expenditures and assets under development were tracked to ensure compliance with financial schedules and budget allotments
• Conducted field investigations to analyze the existing conditions of special tools and equipment used by the contractor as well as evaluating work progress
• Evaluated, planned, and coordinated with installation directorate of public works (DPW) shops and contractors on recurring systems repair and maintenance
• Key contributor to the Installation (Kandahar Airfield) Status Report used by Force Command and Department of the Army in determining funding and the future mission of the Airfield
• Provided contract oversight on the Maintenance Support Team (MST) that provides Army field maintenance support to all US, Coalition and Joint forces throughout the southern region of Afghanistan.