Valerie Jaime
Sylmar,CA
Summary
Motivated worker with exceptional social skills, communication abilities, and punctuality. With 2 years of experience at the front desk assisting with clerical responsibilities and high quality customer service. Able to work in fast paced environments and always available for extra shifts. Eager to support and represent this company by providing the best front of house/desk support.
Overview
5
5
years of professional experience
Work History
Operations Manager
Chick-fil-A
03.2022 - 05.2024
- Consistently showed excellent customer service throughout shift, greeting with eye contact, a smile and friendly tone.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Wiped counters and sanitized equipment constantly to maintain clean front counter and dining areas.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty.
- Trained new team members adequately on all front counter positions.
- Worked in a continuous high fast paced environment throughout day.
Supervision Aide
Plainview Academic Charter Academy
08.2021 - 01.2023
- Performs regularly scheduled non-classroom supervision duties, supervising students in the cafeteria, indoor assembly areas, outdoor eating areas, halls, restrooms, on the playground, and in other areas to which assigned.
- Assisted in Main office, answered phone calls, organized important student files, handled Parents complaints/concerns, assisted typing out any school documents.
- Maintained clean reception area to promote positive, professional environment.
AMC Crew Member
AMC Theatre
06.2019 - 08.2019
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Selling tickets, working concessions and ushering auditoriums.
- Performing all responsibilities while delivering friendly, clean and quick service to our guests.
Education
Business Administration And Management
College of The Canyons
Canyon Country, CAHigh School Diploma -
Verdugo Hills High School
Tujunga, CA06.2018
Skills
- Punctuality
- Optimizing Team Performance
- Flexible and Adaptable
- Organization and Time Management
- Team building
- Clerical Support
- Multitasking skills
- Managing Orders and Deliveries
- Dependable and Cooperative
- Handling Complaints
- Production Monitoring
Timeline
Operations Manager
Chick-fil-A
03.2022 - 05.2024
Supervision Aide
Plainview Academic Charter Academy
08.2021 - 01.2023
AMC Crew Member
AMC Theatre
06.2019 - 08.2019
Business Administration And Management
College of The Canyons
High School Diploma -
Verdugo Hills High School
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