VALERIE JANOWSKI

Registered Nurse with over 15 year of nursing experience in both acute and sub-acute health care environments. Specialize in patient care coordination with experience in disease management and outcome based medicine. Focus on team collaboration with physicians, case management, nurses and therapist to provide patient outcomes.

Knowledgeable Insurance Specialist with background in patient care coordination and track record of optimizing patient flow and satisfaction. Successfully managed patient schedules and facilitated communication between healthcare providers and patients. Demonstrated ability to handle administrative duties and patient inquiries with empathy and efficiency.

• Patient Care Coordinator, Blue Cross Blue Shield TX, Athens, GA, 02/01/14, 05/01/15, Patient Care Coordinator of the patient with complex medical conditions such as Diabetes, Hypertension, Chronic Obstructive Pulmonary Disease, Congestive Heart Failure, Coronary Heart Disease, etc., Provided onsite diabetic education to Physicians, office staff, and rehab facilities relative to diabetic equipment and disease management., Successfully implemented Disease Management Program by collaborating with case management team to assist in monitoring the patient’s compliance levels and outcomes., Develop a comprehensive program to promote primary care through education and collaboration with patient healthcare team.
• Business Development Manager, Visiting Nurse Hospice Atlanta, Atlanta, GA, 11/01/07, 05/01/09, Successfully promoted Home Health and Hospice services to Physicians, Specialty Physicians, key Medical Directors and Nurse Case Managers in Outpatient Clinics, Physician Offices, Acute inpatient, Skilled Nursing Facilities, and Assistive Living Facilities., Partnered with Physicians and Specialty Physicians to offer on sight Disease Management educational services to staff and patients., Provided Physician clinics with on- site coordination of services including Home Health Care, patient Tele-health communications, Anticoagulation Therapy, Wound Care Management, IV home infusion, DME, Diabetic Management, referral to community living centers., Exceeded home care revenue expectation quotas quarterly and yearly consistently over the course of employment throughout the Metro Atlanta area., Recognized for proficiency in community education relative to Disease Management in Home Health services in order to establish credibility with Physicians, Case Managers and patients., Increased referral sources by 9 in first 3 months by generation and training new Hospitals and Rehabilitation centers throughout North Atlanta.
• Business Development and Patient Care Coordinator, Field Admissions RN Supervisor, Community Home Health - Medical Services of America, Baltimore, MD, 01/01/93, 12/31/02, Established successful relationships with key referral sources within Private and Specialty Care Physician clinics. Targeted Family Practice, Cardiologists, Gerontologists, Endocrinologists, Rheumatologists, Orthopedists, and Pulmonologists., Assimilated and presented Disease Management Programs to targeted Physicians, Acute, Long Term Care and Assistive Living Facilities., Instituted Patient Care Coordination Program within Physician offices resulting in increased revenue per practice., Successfully managed a team of 25-30 RNs, PTs, OTs, AIDES, SWs, and administrative staff within the Northwest area of Baltimore., In serviced sales team cooperate wide on Patient Care Coordination Program in order to improve standard of care and sales tactics., Exceeded sales quotas yearly due to instituting Patient Care Coordination Program throughout Baltimore Metro and Cooperate Wide., Recognized for Development of Specialty Program and Staff Development of sales team., Ranked Number 2 in Mid-Atlantic Region for 3 years.
• Registered Nurse/Care Manager, All Saints Home Care, Racine, WI, 01/01/90, 12/31/93, Case managed 25-30 Patients weekly. Specialized in patients with severe cardiopulmonary, endocrine and wound care disorders. Managed IV and other in home medications for acute and chronic illnesses. Worked closely with Surgeons, Internists, Physical therapist and other health care professionals to provide standards of care for patients.

• Profitable long-term relationships with clients, outside referral sources and Medical Professionals.
• Developed multiple programs in area of expertise and made company recommendations to maximize patient outcomes, staff and educational development.
• Actively involved in Community Based Programs educating Healthcare Professionals and patients in a myriad of disease states.
• Exceptional experience with team collaboration and patient outcomes in a dynamic healthcare environment.

• Devised new program to optimize patient intake.
• Reduced complaints by 5% per quarter.
• Managed caseload of 35 patients each month.
• Increased quality of care by developing new tracking and assessment methods.
• Increased departmental transparency and opened up communication channels to improve team collaboration.
• Developed improved tracking and assessment system to increase patient care standards.

• Time Management and Productivity Certifications – Various Providers.
• Diversity and Inclusion in the Workplace Certificate – Various Providers.
• Leadership Development Program Certifications – Various Providers.