Valerie Kaim
Brooklyn
Summary
I’m a personable and dedicated worker with experience in operations management, inventory and setting goals. I’m seeking a challenging opportunity utilizing my interpersonal, technical and diverse skill set.
Overview
2023
2023
years of professional experience
Work History
Switchboard Receptionist @ Fox News
SPS Global
2024 - 2025
- Answering and rerouting a high-volume of calls via a multi-line switchboard
- Greeting and welcoming clients and ensuring they are directed appropriately
- Maintain front desk operations, including handling mail, deliveries and inquiries
- Perform clerical duties and administrative support to various departments
- Handle sensitive information with professional care and confidentiality
Operations Administrator
BizFund, LLC.
01.2014 - 01.2023
- Provided insight and mentoring to newly hired employees
- Delegated daily and weekly tasks to associates
- Developed and implemented procedures to uphold quality standards
- Cultivated and strengthened client relationships for long-term results
- Monitored and kept inventory adequately stocked
- Improved process efficiency, team performance, and customer service
- Created detailed reports on the performance of individual departments
- Analyzed data to identify trends in production performance metrics
- Created reports on export and import activities across multiple countries
- Supervised workflow of employees to maximize productivity
- Provided continual guidance and support to overseas team members
- Utilized feedback from different markets to determine areas of improvement
Data Entry Clerk
Continental Stock Transfer
01.2009 - 01.2013
- Drafted resolutions for shareholder’s and board of director’s meetings
- Prepared detailed proxy statements according to SEC regulations
- Provided administrative support to staff and data entry into computer systems
- Responded to shareholder’s inquiries regarding company policies
Cashier
Keyfood Supermarket
2006 - 2010
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring consistency with end-of-shift balances.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Handled returns and exchanges following company policies to ensure customer satisfaction.
- Trained new staff on register operations and customer service best practices.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
Diploma -
Abraham Lincoln H.S.
01.2008
Skills
- Retail & Sales
- Communications
- Customer Service
- Date Entry
- Microsoft Office
- Inventory Control
- Administration
- Client Development
- CRM software use
Timeline
Operations Administrator
BizFund, LLC.
01.2014 - 01.2023
Data Entry Clerk
Continental Stock Transfer
01.2009 - 01.2013
Switchboard Receptionist @ Fox News
SPS Global
2024 - 2025
Cashier
Keyfood Supermarket
2006 - 2010
Diploma -
Abraham Lincoln H.S.
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