Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Member Programs Administrator
Virtuoso
08.2022 - Current
Onboard new Virtuoso member agencies leveraging internal systems and processes
Send all new member agreements and review prospective membership documentation
Work with current Virtuoso members on new Branch and/or Independent Entity additions, etc.
Provide a monthly update of membership changes and additions to all Virtuoso partners
Create profiles for new member agencies and associated advisors on Virtuoso.com
Administrative support for the Member Operations team
Service Center Agent
Virtuoso
12.2020 - 08.2022
Enhanced Virtuoso network satisfaction by responding to incoming Virtuoso advisor, supplier & member inquiries by providing information on services, products, and policies.
Office Assistant
Tarrant County College
08.2017 - 01.2019
Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
Education
Bachelor of Arts - History
The University of Texas At Arlington
Arlington, TX
05.2020
Skills
Proficient in Zoho/CRM toolset
Proficient in Microsoft Office toolset
Attention to Detail
Recordkeeping and File Management
Network Relationship Development
Cross-Functional Collaboration
Process Analysis
Administrative Support
Timeline
Member Programs Administrator
Virtuoso
08.2022 - Current
Service Center Agent
Virtuoso
12.2020 - 08.2022
Office Assistant
Tarrant County College
08.2017 - 01.2019
Bachelor of Arts - History
The University of Texas At Arlington
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