Results-driven manager with a strong focus on technical troubleshooting and process optimization. Proven ability to enhance team collaboration and streamline operations, driving project success and improving performance.
Overview
18
18
years of professional experience
Work History
ManagerIII
Sunglass Hut
Napa, California
06.2008 - Current
Collaborated with team members to achieve project objectives and meet deadlines, ensuring timely delivery of results.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Utilized software and tools to streamline processes, enhancing overall performance and workflow efficiency.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Engaged customers in conversation, utilizing effective interpersonal skills to enhance customer relationships.
Maintained updated knowledge through continuing education and advanced training.
Education
MBA - Human Resources Management
UNIVERSITY OF PHOENIX
Online
08-2004
Skills
Project management
Technical project oversight
Process optimization
Data analysis
Customer relationship management
Conflict resolution
Accomplishments
The Silver Investigations Excellence in Partnership Coin achievement. I am the first recipient to achieve the recognition Certificate and the The Silver Investigations Excellence in Partnership Coin. Eduardo Sosa,LPC,CORCI Regional Manager of Investigations was so inspired by SGH 1170 Team Napa he create The Silver Investigations Excellence in Partnership Coin award and recognition. Team contributions to the EssilorLuxottica Field Investigations Group and dedication to protecting our associates, customers, and assets.
Sr.Electrical Manager (Electrical & Automation) at Green Square Trading and Contracting WLLSr.Electrical Manager (Electrical & Automation) at Green Square Trading and Contracting WLL