Valerie Kleist-Robertsen
Big Bend,WI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Dispatcher Office Assistant
T3Trucking LLC
Waterford, WI
10.2023 - Current
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
- Directed dispatching, routing, and tracking of 6 fleet vehicles.
- Processed orders, ran bulk pick sheets, processed, and printed invoices and created daily shipping logs.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Stock Room Associate
Kohls Department Store
Muskego, WI
07.2023 - 10.2023
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Consistently lifted materials weighing as much as 40 pounds.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Kept work areas neat, clean and free from debris.
- Picked and packed order items.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Updated merchandise pricing to match new values and special promotional rates.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Cashier
Goodwill Store
Mukwonago, WI
12.2022 - 06.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Muskego High School
Muskego, WI06.1992
Skills
- Drawer Balancing
- Customer Assistance
- Product Restocking
- Payment Collection
- Cash Register Operation
- POS Systems
- Cash Handling
- Customer Service
- Merchandise Restocking
- Staff Mentoring
- Loyalty Program Promotion
- Retail Merchandising
- Staff Training
Timeline
Dispatcher Office Assistant
T3Trucking LLC
10.2023 - Current
Stock Room Associate
Kohls Department Store
07.2023 - 10.2023
Cashier
Goodwill Store
12.2022 - 06.2023
High School Diploma -
Muskego High School