Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Valerie Klokey

Cleveland,OH

Summary

To obtain a challenging position and active involvement within a progressive organization offering developmental opportunities Highly skilled Operational Analyst with a comprehensive background in business operations, process improvements, and strategic planning. Known for strong decision-making abilities, adept at analyzing complex operational processes to identify areas of improvement. Demonstrated success in leading teams to achieve operational goals and implement innovative strategies that increase efficiency and productivity.

Overview

31
31
years of professional experience

Work History

Operational specialist

PNC BANK
02.2006 - Current
  • Provide support to the department with organizational enhancements designed to improve processes, technology, and people.
  • Communicate all system and customer issues for prompt resolution, while also demonstrating willingness to adapt to change.
  • Meet the network standard of 85% utilization on a monthly and annual basis, while also maintaining at least a 90% functional quality rating. While operating in various departmental functions.
  • The ability to operate and troubleshoot a scanning machine.
  • Assist with meeting multiple deadlines within the department throughout the day.
  • Assist with resolving issues with customer deposits.

Operations Analyst

  • AP Production.
  • Rehandling of DNP transactions utilizing account-specific procedures.
  • Managing special accounts, special account clients have an opportunity to modify, add, or delete invoice information prior to their deadline cuts.
  • Reviews transactions and related documents, verifies work processes to ensure completeness, accuracy, and conformance to established service levels, and applicable policies and procedures.
  • Optimized resource utilization through efficient scheduling of tasks.
  • Managed inventory control, reducing waste and optimizing stock levels for operational needs.

Chief quality inspector

Cosmo Corporation
06.1993 - 02.2006
  • Inspecting output samples using industry-appropriate methods, such as comparing to standards, measuring dimensions and examining functionality
  • Checking that the assembly or production line adheres to standards and procedures and complying with legal requirements
  • Reviewing blueprints and specifications to compare to produced goods
  • Recording inspection results by completing reports, summarizing re-works and wastes and inputting data into quality database
  • Training the production team on quality control measures to improve product excellence
  • Proposing improvements to the production process
  • Monitoring the use of equipment to ensure it is safe and discard any that do not meet requirements
  • Updating job knowledge by engaging in educational opportunities and regular training
  • Keeping measurement equipment operating accurately by following calibration requirements and calling for repairs
  • The ability to utilize various calibrating tools such as micrometers, calipers, depth mics and plug gauges

Education

Brooklyn high school
06.1993

Skills

  • Good communication skills
  • Able to resolve issues
  • Team player
  • Reliable
  • Hard working

Affiliations

Love outdoors and hiking

Timeline

Operational specialist

PNC BANK
02.2006 - Current

Chief quality inspector

Cosmo Corporation
06.1993 - 02.2006

Brooklyn high school
Valerie Klokey