Valerie Ladd-Johanson
Humboldt,TN
Summary
Detail-oriented professional with strong customer service skills. Experienced in managing patient records and appointment scheduling, committed to enhancing patient experiences and operational efficiency.
Overview
2027
2027
years of professional experience
Work History
Dietary Server
Sodexo
Navarre, FL
- Delivered high-quality food service to students and staff, ensuring adherence to food safety and health regulations..
- Assisted in meal preparation and presentation, maintaining cleanliness and organization in dining areas.
- Collaborated with kitchen staff to coordinate timely service and efficient workflow during peak hours.
Front End Associate
Rainbow Pediatrics
12.2025 - Current
- Assisted patients with check-in procedures and verified insurance information.
- Managed appointment scheduling using Athena health record system.
- Provided administrative support by maintaining accurate patient records.
- Communicated effectively with families to address inquiries and provide information about services.
- Supported front desk operations by handling phone calls and directing patients to appropriate staff.
- Adapted quickly to new software tools, enhancing daily operational tasks and processes.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
Walmart
Humboldt, TN
10.2024 - 10.2025
- Assisted customers in locating products and provided information on features and benefits.
- Maintained merchandise presentation standards to enhance shopping experience and drive sales.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout operations.
- Collaborated with team members to restock shelves and organize inventory efficiently.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Hillwood High School
Nashville06.1989
Timeline
Front End Associate
Rainbow Pediatrics
12.2025 - Current
Sales Associate
Walmart
10.2024 - 10.2025
Dietary Server
Sodexo
High School Diploma -
Hillwood High School