Experienced Human Resources professional with strong leadership and relationship-building skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Education, Finance and
Overview
5
5
years of professional experience
Work History
Manager, Human Resources
SCHOOL DISTRICT OF COLLIER COUNTY
NAPLES, FL
12.2006 - MAR
Manage staffing functions including recruitment, employee and labor relations, employee communication, resignations, applicant screening and exit interviews. Provide representation for employer during unemployment compensation hearings. Responsible for HR audits to validate compliance. Advise management on addressing and resolving personnel issues for over 1600 employees. Serve as liaison between union employees and management. Analyze and resolve personnel complaints and grievances. Developed and deliver New Hire Orientation program, reducing onboarding costs by 36%. Coordinate all aspects of the New Hire Orientation, Annual Student Summer Worker Program, Employee Summer Worker Program, Unemployment Claims, and Employee Recognition programs. Supervision of Human Resources personnel.
Generalist, Human Resources Provided support in functional areas to include recruitment and employment, personnel records, employee and labor relations, job evalua
Operations/Accounting Supervisor
AFFILIATED COMPUTER SERVICES, INC
FORT MYERS, FL
08.2005 - 09.2006
Supervised personnel, including recruiting, hiring, interviewing, work allocation, training, and problem resolution; evaluated performance and made recommendations for personnel actions; motivated employees to achieve peak productivity and performance. Managed the overall technical, day to day operating, customer relations and personnel direction of team members to ensure successful quality and timeliness of work in meeting customer service agreements. Lead, mentored and influenced team members in the maintenance of existing business operations onshore and offshore. Established and maintained customer focus, sustained customer interaction, responded to custom
Manager, Financial Accounting Systems
SOURCE INTERLINK COMPANIES
BONITA SPRINGS, FL
02.2003 - 08.2005
Documented and recommended improvements for existing Accounts Payable and Accounts Receivable department processes. Documented process flows of identified work situations requiring modifications in current processes. Interacted with upper-level management and IT resources to coordinate system upgrades and training following the upgrades. Implemented and facilitated the organizational and training needs for the Accounts Payable and Accounts Receivable departments. Individual coaching and/or group instruction. Developed teaching aids, training handouts and multimedia visual aids.
Manager, Accounts Receivable
Organized and supervised invoicing and collection programs; ensured maximum collection from National Distributors and Publishers as well as from special billing arrangements. Supervision of personnel, which included recruiting, hiring, interviewing, work allocation, training, mentoring, and problem resolution; evaluated performance and made recommendations for personnel actions; motivated employees to achieve peak productivity and performance. Established policies and procedures for payment posting, adjustments and refunds; monitored and controlled all anomalies and non-payment or delayed payment from payers; developed and/or assisted in the development of general operating goals, objectives, policies and procedures.
Senior Business Analyst
FCCI INSURANCE GROUP
SARASOTA, FL
06.2001 - 02.2003
Analyzed business information needs and user specifications of all business units using a structured methodology for business analysis. Designed and developed reports to enable the delivery of numerical information using various data warehousing tools, including SQL and MS Access. Assisted in design and development work required to implement a corporate wide data warehouse.
Education
Master - Business Administration
AFFILIATIONS
HODGES UNIVERSITY
Bachelor of Science Degree - Executive Management
HODGES UNIVERSITY
Affiliations
Society for Human Resource Management (SHRM) 2007 - 2012
HR Collier (Affiliate of SHRM) 2007 - 2012
Collier Association of School Administrators (CASA) 2007 - 2011
American Association of School Personnel Administrators (AASPA) 2008 - 2011
Management Collective Bargaining Team Member 2008 - 2010
Hodges University - Business Club Member 2008 - 2010
Notary Public State of Florida 2004 2012 PROFESSIONAL DEVELOPMENT
Employees with Alcoholism: Legal and Practical Answers for HR 2010
Florida Department of Education Partnership Certification Training 2009
North American Association of Educational Negotiators (NAEN) 2009
Annual Conference
Florida Association of School Personnel Administrators (FASPA) 2008