Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valerie Legnetto

Warners,NY

Summary

Sociable Server offering 10 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.

Highly skilled server experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Overview

7
7
years of professional experience

Work History

Coffee Shop Worker

Dunkin' Donuts
Syracuse, NY
11.2022 - 10.2023
  • Greeted customers and provided friendly customer service.
  • Prepared specialty coffee drinks, smoothies, juices, and other beverages according to company recipes.
  • Cleaned work areas, equipment, utensils, dishes, and silverware.
  • Operated cash registers and credit card machines for transactions.
  • Assisted in the preparation of pastries such as cakes, cookies, muffins..
  • Ensured compliance with all health codes and safety regulations regarding food handling.
  • Provided excellent customer service in order to resolve any complaints or issues quickly.

Server

Cracker Barrell
Clay, NY
05.2022 - 02.2023
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.

Food Prep Cook/Restaurant Busser

The Inn Between
Camillus, NY
02.2021 - 03.2022
  • Prepared fresh ingredients for use in cooking, such as chopping vegetables and grinding meats.
  • Followed recipes to prepare sauces, soups, salads, and other dishes according to established standards.
  • Monitored food supplies and inventory levels and communicated needs to supervisors.
  • Ensured that all foods were stored properly and safely, at the right temperature.
  • Maintained a clean kitchen environment by sweeping floors, washing dishes, utensils, and equipment.
  • Adhered to health codes while preparing food items in accordance with safety guidelines.
  • Checked quality of ingredients before starting work to ensure freshness of products used in meal preparation.
  • Cleaned kitchen equipment after each use and followed sanitation procedures.
  • Stocked shelves with necessary ingredients for daily operations.
  • Organized pantry areas and kept them neat throughout shift.
  • Weighed out ingredients accurately for recipe mixtures.
  • Set up serving stations with appropriate condiments prior to meal service times.
  • Accurately measured quantities of ingredients for specific recipes.
  • Served customers promptly in an efficient manner following restaurant protocols.
  • Followed chef prep lists and last-minute orders to help team meet customer needs.
  • Supported kitchen quality initiatives by following nutrition, safety and sanitation guidelines.
  • Operated kitchen tools safely and used great knife skills to quickly prepare ingredients.
  • Prepared simple salads and common entrees.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Server

Isaacs Restaurant & Pub
Mechanicsburg, PA
07.2019 - 10.2020
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Shift Leader

Wendys Old Fashioned Hamburgers
Conifer, CO
06.2016 - 05.2018
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Communicated effectively with other departments within the organization regarding staffing needs or operational issues.

Education

High School Diploma -

Conifer Senior High School
Conifer, CO
05-2017

Certificate - Culinary Arts

Warren Tech Central
Littleton, CO
05-2016

Skills

  • Table Setting
  • Food Running
  • Guest Engagement
  • Food Delivery
  • Safe Food Handling
  • Table Bussing
  • Menu Knowledge
  • Cash Handling
  • Effective Customer Upselling
  • Strong Work Ethic
  • Professional Appearance
  • POS Operation
  • Dining Customer Service
  • Food Safety Understanding
  • Suggestive Selling
  • Exceptional Customer Service
  • Dish Preparation
  • Table Setting Arrangements
  • Menu Memorization
  • Positive and Professional
  • Liquor, Wine, and Food Service

Timeline

Coffee Shop Worker

Dunkin' Donuts
11.2022 - 10.2023

Server

Cracker Barrell
05.2022 - 02.2023

Food Prep Cook/Restaurant Busser

The Inn Between
02.2021 - 03.2022

Server

Isaacs Restaurant & Pub
07.2019 - 10.2020

Shift Leader

Wendys Old Fashioned Hamburgers
06.2016 - 05.2018

High School Diploma -

Conifer Senior High School

Certificate - Culinary Arts

Warren Tech Central

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Valerie Legnetto