Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Valerie Lehr

New Caney,TX

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. I'm also, a dedicated Community Manager professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company brand. Offering these skills and strong work ethic.

Overview

42
42
years of professional experience
1
1
Certification

Work History

Office Manager/Community Manager

C.I.A. Services, Inc.
06.2012 - Current

• Prepare performance evaluations, reprimands and payroll for Administrative Assistants and Support Staff.

• Work with staff to determine the best work shifts for them and the company.

• Assign communities and duties to Administrative Assistants.

• Maintain Administrative Assistants and Support Staff organization chart and personal files.

• Work with Staff and Managers to resolve conflicts.

• Assist with overall training of new employees.

• Prepare agendas and board packages for client board meetings.

• Attend board meetings and membership meetings.

• Prepare and present annual budgets.

• Process collections on each clients accounts receivables.

• Process deed restriction violation letters, provided extensions as needed and make recommendations to the board for further action.

• Work with clients attorney on collections and deed restrictions.

• Approve clients accounts payables.

• Work with accounting, maintenance and publications to insure the clients needs are met.

• Ensure the clients documents are up to date and filed with the county.

• Review and approve Home Improvement Applications.

• Maintain good working relationship with staff and clients.

Operations Supervisor of Permits and Licenses

City Of Oklahoma City
09.1984 - 04.2011

• Coordinated staff for multiple work units (work schedules and shifts, vacation/leave approval, overtime, etc.)

• Hiring staff which included posting job openings, preparing interview question specific to job titles, prepared review board questions, evaluated potential employees responses to the defined set of questions, final hiring decision for office staff and licensing inspectors. Served on other departments review boards and made recommendations for hiring.

• Ran background checks through the City of Oklahoma City Police department and Oklahoma County Sheriff's office.

• Prepared annual performance evaluations.

• Prepared reprimands with specific actions the staff member should take to correct their performance in accordance with “City” policies, union contracts and labor laws.

• Processed payroll using Kronos payroll software.

• Maintained various personal report.

• Wrote procedure manuals and training courses to convert the “City” licenses, permit and inspections stand-alone computer programs over to Accela and iNovah software.

• Prepared financial reports, permit and license statics for accounting and the budget office and various reporting agencies.

• Prepared cash and pre-paid trust account balancing reports.

• Approved all Business Licenses requiring back-ground checks, Certificate of Compliances and Certificate of Occupancies.

• Coordinated with the City's Legal Department in writing contracts with outside agencies and enforcement of City ordinances.

• Assisted licensed contractors, citizens, residential and commercial builders, realtors and city personnel with various permit and license problems and concerns.

Field Operations Clerk

Oklahoma Department Of Transportation
09.1981 - 06.1984
  • Prepared payroll and other personnel forms for 22 staff members.
  • Setup and maintained daily reports for the unit including personnel, equipment, supplies and completed work orders.
  • Setup and maintained warehouse.
  • Prepared purchase orders for equipment and supplies.
  • Assisted citizens and State personnel with State Highway questions and concerns.

Education

Some College (No Degree) - Business/Management

Rose State College
Oklahoma City, OK

Certificate - Software Training

Spring Lake Vo-Tech
Oklahoma City, OK

Certificates - Personnel Training Programs

City of Oklahoma City
Oklahoma City, OK

High School Diploma -

Choctaw High School
Choctaw, OK
05.1977

Skills

  • 23 years experience supervising multiple work units including hiring staff and staff evaluations
  • Client Correspondence
  • Good working relationship with staff, municipal officials, outside agencies, realtors, board members and property owners
  • Calendar Management
  • Proficient in Microsoft Office software, RedDog Next Gen software, Kronos payroll software, Accela Permit and Licensing module software, iNovoah cashiering software, Cisco phone systems, Hanson Code Enforcement software, SIRE City Council agenda software and SAP Utilities software

Certification

• CMCA

• AMS

• PCAM

Timeline

Office Manager/Community Manager

C.I.A. Services, Inc.
06.2012 - Current

Operations Supervisor of Permits and Licenses

City Of Oklahoma City
09.1984 - 04.2011

Field Operations Clerk

Oklahoma Department Of Transportation
09.1981 - 06.1984

Some College (No Degree) - Business/Management

Rose State College

Certificate - Software Training

Spring Lake Vo-Tech

Certificates - Personnel Training Programs

City of Oklahoma City

High School Diploma -

Choctaw High School
Valerie Lehr