Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Valerie Lind

Canton,SD

Summary

Detail-oriented Concept Artist offering an outstanding creativity and a passion for technology. Offering a solid background in media and fine arts. Organized and dependable; successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

25U Signal Support Systems Specialist

South Dakota Army National Guard
09.2019 - Current
  • Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
  • Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems.
  • Set up terminal devices, completing prescribed onboarding processes to verify successful integration into existing network frameworks.
  • Supervised and assisted with battlefield signal support systems and terminal devices.
  • Tested signal-level equipment for operational performance within prescribed tolerances.
  • Tracked and detected network service disruptions using computer systems, scopes and meters.
  • Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.

Desktop Support Intern

Premier Bankcard
05.2023 - 08.2023
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Researched and identified solutions to technical problems.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Installed and configured operating systems and applications.
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
  • Configured and tested new software and hardware.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Tested new software and hardware prior to deployment.
  • Developed and implemented preventive maintenance procedures.

Education

Bachelor of Science - Computer Science

University of Sioux Falls
Sioux Falls, SD
05.2023

MBA - Game Design

Full Sail University
Winter Park, FL
08.2024

Skills

  • Drawing and Sketching
  • Skilled in Photoshop and Blender
  • Visual Storytelling
  • Time Management
  • Critical Thinking
  • Storytelling Abilities
  • Scripting and Programming
  • 2D Art Creation
  • Creative Problem Solving
  • Attention to Detail

Additional Information

  • Secret Security Clearance

Timeline

Desktop Support Intern

Premier Bankcard
05.2023 - 08.2023

25U Signal Support Systems Specialist

South Dakota Army National Guard
09.2019 - Current

Bachelor of Science - Computer Science

University of Sioux Falls

MBA - Game Design

Full Sail University

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Valerie Lind