Valerie Lombrana
Fresno
Summary
Dedicated and hardworking job seeker with strong organizational skills. Capable at utilizing data to provide insights into company initiatives. Strong communication and interpersonal skills with committing best practices related to company growth and success.
Overview
25
25
years of professional experience
Work History
Bilingual Program Assistant/Administrative
Fresno County Superintendent of Schools
03.2017 - Current
- Worked in multiple departments within the organization
- Support and communicate open line of communication with Program Supervisors, Directors and Staff
- Maintain and review daily any updates required for reports that were needed in funding
- Prepare, review and analyze documents
- Responsible for assisting department head with preparing contracts
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Perform complex duties and identify opportunities to solve department/program problems
- Create purchase orders and reconcile budget reports including invoices and expenses for assigned personnel and make reservations along with processing reimbursements, schedule meetings, reserve room for workshops, contact vendors for assigned events
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Make recommendations that effectively support the growth and the operations of our division
- Prepare and create spreadsheets for department to support data
- Onboarding new staff, orientation and processing employee documents
- Conducted thorough job analyses to create accurate job descriptions for various roles within organization
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Manage small projects
- Serve as a liaison in our departments and management
- Exercise independent judgment and discretion in resolving issues or concerns to ensure that division is consistent with job functions
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
- Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
- Administered payroll accurately and attendance audit for payment processing.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Developed and implemented onboarding and orientation programs for new employees.
- Collaborated with managers to identify and address employee relations issues.
Administrative Assistant, Billing
Hinds Hospice/ Center for Grief & Healing
08.2015 - 07.2017
- Responsible for running reports for various programs
- Filed confidential documents for families
- Entered and scheduled client’s therapists and bill according
- Coordinated flow of communications and information to staff
- Organized office programs and activities
- Proofread documents for accuracy
- Called and resolved issues and concerns regarding outstanding accounts
- Reconciled bills to ensure accuracy
- Answer front desk phones, scheduled appointments
- Filed documents and prepared charts for multiple therapists
- Handle sensitive and confidential information for family’s loss
Staff Secretary
Fresno County Office of Education
02.2006 - 11.2008
- Entered information for BTSA (Beginning Teacher Support & Assessment) documents into a complex state database and maintained it for accuracy
- Responsible for department calendar events
- Assisted trainers in preparing binders, agendas, and sign-in sheets for training
- Generated computerized reports for department Director
- Coordinate and schedule training
- Communicate with other FCOE departments regarding training of new teachers
- Familiar with policies and procedures, served as a liaison between Fresno County Office of Education and school districts personnel and the public entities we served
- Responsible for accurate reporting to California Department of Education/ Credentialing for teachers for state funding
- Supported professional development activities for department
- Responsible for compliance, processes and procedures had to be aligned with the 2-year requirements for files and for requirements
Paralegal
Central Valley Law Center
01.2004 - 02.2006
- Accurately prepared legal documents
- Responsible for high volume calls and calendared court hearings
- Filed court documents and translated at courthouse, organize files
- Assist Family Law Attorney (Cindy J
- Hopper) in summarizing cases and preparing reports for upcoming cases
- Conduct research and investigate facts
- Draft legal documents such as contracts, depositions, and pleadings
- Organizing and archiving documents related to complete and ongoing cases
- Keep track of changes in the legal framework and provide timely updates on these changes
- Met with attorney, client, and other legal professionals to gather helpful information details about upcoming court cases
- Provided and coordinated deliveries of subpoenas and other important legal documents for witnesses to testify
Staffing Recruiter
Manpower/Remedy Staffing
02.2000 - 12.2004
- Conducted orientations for new hires and risk assessments at on-site locations and onboarding staff Interacted daily with companies and employees to ensure that any employment laws were not in violation
- Provided open lines of communication with company distributions centers wherein employees were employed. On- Call 24-7 to support the operations and the hours
- Negotiated offers between clients and candidates, ensuring successful placements and long-term retention rates.
- Built strong relationships with clients to understand their staffing needs and deliver tailored solutions.
- Utilized social media platforms, job boards, and networking events for sourcing top talent in diverse industries.
- Enhanced client satisfaction by effectively screening and selecting candidates for various job roles.
- Maintained a comprehensive database of qualified candidates for timely fulfillment of client requirements. Handled new talent acquisition and recruitment processes.
- Strengthened relationships with key industry partners, attending networking events, and participating in company events.
- Organized regular team meetings to discuss progress on open positions, share best practices, and strategize future growth opportunities.
- Conducted exit interviews with departing employees to identify areas for improvement within the organization''s recruiting processes.
- Conducted phone interviews to assess applicants relevant knowledge, skills and experience.
- Coordinated schedules to arrange management interviews with applicants.
- Monitored the performance of placed candidates, providing feedback to ensure their success within the organization.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Administered employee benefits programs and assisted with open enrollment.
- Studied job descriptions and qualifications to determine applicant requirements and Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Education
Diploma - Legal Assistant
AA - Business Administration
Skills
- Detail-Oriented Task Organization
- Employment law compliance
- Talent Acquisition & Labor Relations
- Analytical Decision-Making Skills
- Critical Thinking & Interpersonal Communication
- Detail-Oriented Approach
- Efficient Typing: 60-65 Words Per Minute
- Employee relations management
Certificates Education
- Diploma, Legal Assistant, With Honors
- AA, Business Administration
Timeline
Bilingual Program Assistant/Administrative
Fresno County Superintendent of Schools
03.2017 - Current
Administrative Assistant, Billing
Hinds Hospice/ Center for Grief & Healing
08.2015 - 07.2017
Staff Secretary
Fresno County Office of Education
02.2006 - 11.2008
Paralegal
Central Valley Law Center
01.2004 - 02.2006
Staffing Recruiter
Manpower/Remedy Staffing
02.2000 - 12.2004
AA - Business Administration
Diploma - Legal Assistant
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