Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

VALERIE LOPEZ

Montebello,California

Summary

Reliable and upbeat; successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and positive work ethic.

Overview

10
10
years of professional experience

Work History

Clothing Sales Associate

Target
10.2020 - 11.2023
  • Provided guest service for support and assisted guests with finding selected items, providing recommendations for the guest in different sizes or different stores to help them achieve what they are looking for
  • Replenish the clothing departments with go backs, pushing out new merchandise and display product to attract guests into a clean welcoming environment.
  • Organized and maintain merchandise in stockrooms, and fill in the selling floor or stock area along with merchandise racks and displays to promote and maintain visually appealing environments.
  • Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Organized store merchandise racks by size, style, and color.
  • Cleaned, closed, and secured store at end of shift.
  • Managed fitting rooms efficiently by organizing garments according to size, style, and color while providing personalized assistance to customers as needed.
  • Dressed and accessorized mannequins to highlight featured clothing and accessories.

Bakery Wrapper/Front End Member Service

COSTCO
10.2019 - 06.2020
  • Worked in a fast-paced work environment that sharpened my skills to complete every task needed throughout the day.
  • Working fast for the clothing tables to keep them organized and clean for members.
  • Making sure there were no hazards throughout the store and keeping floors clean and clear to walk through for guests.
  • Wrapped, boxed and weighed bakery department products.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Used problem-solving skills to develop effective solutions for challenging situations.
  • Consistently met deadlines for large orders or special events by effectively prioritizing tasks and adjusting workload as needed.
  • Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
  • Developed strong rapport with customers and created positive impression of business.
  • Recommended new bakery items to customers based on taste preferences and boosting sales.
  • Placed items into bags, boxes or other containers.
  • Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction.

Bakery Sales Clerk, Cashier Combination Clerk

Vons
10.2016 - 11.2019
  • Over two years of developing cash handling experience with customer service
  • Over the course of time, becoming well equipped with learning different departments and becoming cross trained throughout the store.
  • Strong background with being self-motivated and a team player while being organized.
  • Educated customers about quality of baked goods to inspire continued support of brand.
  • Operated commercial mixers, ovens, and bread slicers.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Maintained accurate records of inventory levels through regular audits and effective communication with management staff.
  • Resolved customer complaints professionally, helping to maintain positive relationships despite challenging situations.
  • Assisted customers with special orders, resulting in higher satisfaction with the company.
  • Skilled at working independently and collaboratively in a team environment.

Retail Sales Associate

Target
05.2014 - 11.2015
  • Managed efficient cash register operations.
  • Prioritized helping customers over completing other routine tasks in store.
  • Boosted daily sales performance by engaging customers on the shop floor and offered solutions based on their needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Sales Associate Specialist

Bath And Body Works
10.2013 - 02.2014
  • Greeted and approached customers, telling them what our sales were for the day, and asking if they needed any additional help with their shopping trip, helping them feel comfortable.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Replenishing the tables and walls so that guests walk into a nice clean ambience with everything beautifully filled so they can feel right at home.

Education

East Los Angeles College
Monterey Park, CA

High School Diploma -

Schurr High School
Montebello, CA
06.2013

Skills

  • Cash Drawer Management

  • Sales and Promotions

  • Creative Thinking

  • Fashion Knowledge

  • Sales floor organization

  • Honest and Dependable

  • Retail Merchandising

  • Positive Customer Engagement

  • Teamwork and Collaboration

  • Team Leadership

  • Friendly, Positive Attitude

  • Problem Resolution

  • Flexible and Adaptable

References

Montebello, California, 90640, VALERIE ANJELICA LOPEZ, (323) 592-4530, anjelicavalerie@yahoo.com


Target Team Leader: Kristine L. (626)893-9926

Target Executive Team Leader: Alexis C. (323)427-3406

Vons Bakery Manager: Luis Ruiz (323)518-9695

 


Timeline

Clothing Sales Associate

Target
10.2020 - 11.2023

Bakery Wrapper/Front End Member Service

COSTCO
10.2019 - 06.2020

Bakery Sales Clerk, Cashier Combination Clerk

Vons
10.2016 - 11.2019

Retail Sales Associate

Target
05.2014 - 11.2015

Sales Associate Specialist

Bath And Body Works
10.2013 - 02.2014

East Los Angeles College

High School Diploma -

Schurr High School

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