Provided excellent customer service in a restaurant environment, ensuring a positive dining experience.
Trained and mentored new staff, enhancing team productivity.
Assisted in resolving customer complaints promptly and effectively.
Summer Intern
McGowan Insurance
Fairview Park, USA
05.2023 - 08.2024
Provided support to the marketing team.
Assisted in proofreading marketing communications, ensuring they aligned with brand guidelines.
Helped execute marketing events and trade shows, including material preparation, marketing flyer printing, packing, and shipping.
Contributed ideas for marketing strategies, including spearheading the Winback Campaign for lost Insurance Brokers. Prepared three weeks of summer-themed mailouts and creative marketing card inserts for each mailout.
Over two summers, packed, shipped, and organized over 800 new insurance broker kits for the company.
Education
Bachelor of Arts - Communications Management, Marketing
UNIVERSITY OF DAYTON, SCHOOL OF ARTS & SCIENCES
Dayton, Ohio
05.2026
Diploma -
MAGNIFICAT HIGH SCHOOL
Cleveland, Ohio
05.2022
Skills
Campaign Planning & Management
Brand Development
Project Support
Direct Mail Campaigns
Skillsandadditionalinformation
Working with Others, Marketing Strategies, Time Management, Communication, Service, Marketing in Social Media, Designing
Notableserviceinvolvement
Goggins Challenge, Cleveland, OH, Member, 06/22, Present, Helped market my Step-Dad in completing the Goggins Challenge to raise awareness for Veteran Suicide Prevention, Alcohol Addiction, and Mental Health., Posted updates and GoFundMe links on social media to promote the Run for Recovery., Participated in almost 9 miles to help raise awareness for this issue.
Outreach, Cleveland, OH, Member, 08/18, 05/23, Volunteer Service at Magnificat High School that helped small businesses around the West Coast of Cleveland., Worked to obtain 15 hours of service to be a leader of the group showing excellent amounts of service skills.
Timeline
Hostess/Server
Old School Pizza and Wings
05.2024 - 08.2024
Summer Intern
McGowan Insurance
05.2023 - 08.2024
Bachelor of Arts - Communications Management, Marketing