Valerie Mackey
Princeton,NC
Summary
Being a military wife I have learned how to be organized, multitasking, dealing with medical records, and scheduling appointments when needed. Assisted children in establishing their scheduled daily routines. All the while making sure to have non disclosure material. Have knowledge of wire schematics, blue prints and written instructions,as well as, knowing how to solder. I am motivated and adaptable candidate with certificates in Medical Billing and coding.
Overview
30
30
years of professional experience
Work History
Office Manager
Mackey Corporation
04.2005 - Current
- Anticipated the needs and proactively addresses them to minimize disruptions or inconveniences.
- Performed cleaning and organization duties.
- Managed financial operations.
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each childs unique needs or interests.
- Provided regular status updates regarding ongoing tasks or concerns within the organization through clear communication channels among relevant parties involved in decision-making processes.
- Scheduled appointments for medical, dental, and self-care needs.
- Oversaw maintenance projects within the office to address necessary repairs or desired improvements promptly.
- Managed financial matters for the office, including budgeting, bill payments, and expense tracking.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Handled various administrative tasks on behalf of the organization such as correspondence, document management, and filing systems.
- Facilitated transportation to and from appointments.
- Coordinated travel arrangements for company vacations, business trips, or special events to ensure seamless experiences.
- Monitored and reported any changes in clients physical and mental health.
- Safeguarded personal identifiable information by maintaining strict confidentiality about personal information and daily affairs.
- Provided assistance with medication management.
- Coordinated meals for all members with focus on catering to dietary restrictions.
- Liaised with key accounts to deliver targeted administrative support.
Email Marketing Specialist
Mommy Jobs on Line
04.2015 - 11.2016
- Enhanced email campaign performance by strategizing and implementing A/B testing methods.
- Increased open rates with engaging subject lines and personalized content tailored to target audiences.
- Collaborated with sales teams to align email marketing efforts with overall business goals and drive lead generation.
- Managed multiple email marketing projects simultaneously, ensuring timely completion and adherence to budget constraints.
- Nurtured new leads through the customer journey by creating engaging drip campaigns tailored to various stages of the sales funnel.
- Mitigated spam complaints by establishing strong sender reputation through consistent branding elements in emails as well as clear messaging about the value proposition offered.
- Conducted regular performance analysis of competitors'' email strategies to identify areas of differentiation or potential improvement opportunities for our brand''s campaigns.
Mechanic/Electronics Assembler
Manufacturing Technology Inc.
12.1994 - 04.2005
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Disassembled defective parts to make proper repairs.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Participated in ongoing training programs to stay current on industry trends and best practices.
- Led team to improve repair turnaround times, coordinating tasks to ensure efficient workflow.
- Read and followed technical documentation to complete accurate repairs.
- Assembled components per technical specifications and production guidelines.
- Utilized advanced soldering techniques for precise connections between electronic components, minimizing the need for rework or repairs.
- Performed thorough testing of assembled products to ensure optimal functionality before shipping to customers.
- Completed surface mount soldering of printed circuit boards.
- Collaborated with engineers and designers to resolve technical challenges, resulting in improved product functionality and customer satisfaction.
- Installed completed assemblies into cases.
- Streamlined assembly line efficiency by introducing systematic approach to electronic component organization.
- Boosted customer satisfaction with assembly of high-quality electronic devices that met rigorous specifications.
- Identified and corrected defects to bring completed products in line with tolerances.
Education
No Degree - EEG/EKG
Wayne Community College
Goldsboro, NC12-2021
No Degree - Medical Billing And Coding
Wayne Community College
Goldsboro, NC05-2021
High School Diploma -
Fort Walton Beach High School
Fort Walton Beach, FL05-1989
Skills
- Home maintenance
- Security measures
- Expense coordination
- Guest relations
- Travel planning
- Customer service
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Customer complaint resolution
- Transactional emails
- Subject line creation
- Deliverability optimization
- Content curation
- MailChimp
- Segmentation techniques
- List building
- Teamwork
- Email reporting
- Troubleshooting
- Hand and power tools
- Maintenance and repairs
- Troubleshooting skills
- Work order management
- Electrical system rewiring
Timeline
Email Marketing Specialist
Mommy Jobs on Line
04.2015 - 11.2016
Office Manager
Mackey Corporation
04.2005 - Current
Mechanic/Electronics Assembler
Manufacturing Technology Inc.
12.1994 - 04.2005
No Degree - EEG/EKG
Wayne Community College
No Degree - Medical Billing And Coding
Wayne Community College
High School Diploma -
Fort Walton Beach High School
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