Valerie Masongsong

Work History

Clipboard Health

10.2022 - Current

Supported needs of 10+ residents under long-term care and short term care.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Transported patients between rooms and appointments or testing locations.
Facilitated personal hygiene management, feeding and ambulation.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.

Mountain View Care Center Skilled Nursing

08.2021 - 10.2022

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Supported needs of 12+ residents under long-term care

Highland Manor Nursing Home

Mesquite, NV

05.2021 - 07.2021

Collaborated and shadowed multidisciplinary team members to plan, manage and assess treatments in care units.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Transported patients between rooms and appointments or testing locations.
Supported needs of 12+ residents under long-term care
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor

ASPN Pharmacies

Las Vegas, NV

07.2020 - 11.2020

Knowledge of and Familiarity with benefit investigations, rejection codes, and billing terminology
Adhered to strict HIPAA guidelines at all times according to company policy
Processed New referrals as needed
Answered over 250 calls per shift to respond to patient requests and needs.
Worked with patients and families to develop future plans and discuss care actions.
Receive and effectively route program referrals and prescriptions
Communicate with internal contacts, manufacturers, insurance companies, pharmacies and patients to achieve program goals
Establish effective rapport with other employees, clients, physicians, and pharmacies

Hudec Dental

Canton, OH

08.2018 - 07.2019

Completed more then 10 referral requests each day for different dental procedures. Submitted Prior-Authorizations for different procedure codes
Adhered to strict HIPAA guidelines at all times according to company policy
Followed up with insurances in regards to different referrals that were previously submitted and provided correct documentation to get approval.
Loaded breakdowns of charts between patients and physicians to ensure patient comprehension of treatment plans
Evaluated patient care needs, prioritized treatment, and maintained patient flow
Answered inquiries and addressed resolved or escalated issues to management personnel to ensure client satisfaction
Overseen inventory
Made sure schedule was filled for slow days
Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care
Cleaned and sanitized dental tools and equipment, straightened/sanitized treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
Scheduled appointments with specialists on behalf of clients.
Notified and reminded clients of appointments.