Valerie Matherly
Bristol,TN
Summary
Proficient quality assurance inspector with a keen eye for detail and a strong commitment to ensuring product quality and compliance with standards. Skilled in conducting thorough inspections, identifying defects, and following procedures to maintain high-quality standards. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking new opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
Work History
Quality Technician
The Robinette Company
Bristol, TN
05.2022 - Current
- Organizing, filing, and maintaining production retains and paperwork for each job.
- Updating and maintaining multiple quality spreadsheets.
- Generating and distributing COAs to the correct departments.
- Maintaining and distributing list of quality holds and DRMRs with correct disposition.
- Collecting and distributing production samples for customer service and management.
- Reviewing production documents and spec sheets for accuracy.
- Maintaining accurate records of SQF audits performed and results obtained.
- Completing customer returns and investigating quality issues related to product quality or performance issues.
Department Lead
FlexTech
Bristol, TN
02.2020 - 05.2022
- Provided leadership, motivation, direction and support to team members in order to achieve individual success as well as team goals.
- Developed and implemented departmental policies and procedures.
- Reviewed weekly reports from staff members outlining project status updates.
- Managed effective stock rotation and inventory placement.
- Coordinated with other departments to ensure efficient workflow across the organization.
- Oversaw department schedule, projects and quality standards.
- Monitored employee performance and provided feedback to ensure job expectations were met.
- Resolved customer complaints in a timely manner by identifying root causes of issues.
- Utilized excellent math skills to maintain accurate inventory levels.
Quality Assurance Inspector
FlexTech
Bristol, TN
10.2018 - 02.2020
- Assisted the organization with becoming ISO certified by creating work instructions, internal audits, and updating and maintaining spreadsheets.
- Maintaining quality log and sending daily, weekly, and monthly reports.
- Participated in meetings with department leads to discuss findings from internal audit reports.
- Updating controlled documents and work instructions.
- Investigated customer returns related to product quality or performance issues.
- Recommended quality procedure changes when necessary.
- Provided feedback to management on performance and quality issues.
- Performed visual inspections of products.
Education
Some College (No Degree) - Computer Science
East Tennessee State University
Johnson City, TNSkills
- Recordkeeping
- Reporting and analysis
- Database Management
- Visual Inspection
- Product Sampling
- Testing Procedures
Timeline
Quality Technician
The Robinette Company
05.2022 - Current
Department Lead
FlexTech
02.2020 - 05.2022
Quality Assurance Inspector
FlexTech
10.2018 - 02.2020
Some College (No Degree) - Computer Science
East Tennessee State University
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