Valerie Mattison
Farmington,NM
Summary
Driven and resourceful administrative professional with 25+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Executive Assistant-Nursing Administration
San Juan Regional Medical Center
11.2022 - Current
- Handle confidential and sensitive information with discretion and tact.
- Manage executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organize and coordinate conferences and monthly meetings.
- Process travel expenses and reimbursements for executive team and senior management group.
- Answer high volume of phone calls and email inquiries.
- Screen calls and emails and responded accordingly to support executive correspondence.
- Use advanced software to prepare documents, reports, and presentations.
- Update spreadsheets and databases to track, analyze, and report on performance and sales data.
- Facilitate training and onboarding for incoming office staff.
- Conduct research and analyze data to provide detailed reports on various business topics.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- File paperwork and organize computer-based information.
- Update and maintaine confidential databases and records.
- Work with senior management to initiate new projects and assist in various processes.
- Handle logistics, catering, agendas and travel arrangements for meeting and event planning for Chief Nursing Officer, Associate Chief Nursing Officer and Leadership positions.
- Greet arriving visitors, determine nature and purpose of visit and direct individuals to appropriate destinations.
- Must be able to represent SJRMC in handling complaints/grievances if the patient relations department is unavailable
- Streamline operations and prioritized tasks, allowing senior staff to increase productivity.
- Uphold strict timetables by maintaining accurate, balanced calendars.
- Manage Policies and Procedures adhering to Board of Director standards. Ensuring all polices for Patient Care were current. Participate in writing policies, procedures and guidelines.
- Purchase and Procure supplies, office equipment and make recommendations regarding software use.
- Participate in planning long or short-term strategic planning goals and objectives
Administrative Assistance
Upper Pine River Fire Protection District
06.2021 - 02.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Coached new employees on administrative procedures, company policies and performance standards.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Arranged rapid office equipment repair and maintenance with vendors.
- Organized weekly staff meetings and logged minutes for corporate records.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Created PowerPoint presentations for business development purposes.
Administrative Assistant-Training Division
Durango Fire Protection District
04.2000 - 05.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Coached new employees on administrative procedures, company policies and performance standards.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Arranged rapid office equipment repair and maintenance with vendors.
- Organized weekly staff meetings and logged minutes for corporate records.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Created PowerPoint presentations for business development purposes.
Education
High School Diploma -
Durango High School
Durango, CO05.1986
Skills
- Microsoft Office Suite
- Schedule Management
- Task Prioritization
- Meticulous Attention to Detail
- Supply Inventory Control
- Document and File Management
- Confidentiality and Data Protection
- Report Preparation
- Multi-Line Telephone Systems
- Judgment and Decision Making
- Office Equipment Operation
- Appointment Coordination
- Ease with Computers and Technology
- Resource Coordination and Allocation
- Professional and Courteous
- Verbal and Written Communication
- Strong Organizational Skills
- Database and Client Management Systems
- Multitasking and Time Management
- Administrative Procedures
- Presentation Development
- Highly Efficient and Productive
- Complex Problem Solving
- Dictation and Transcription
- Clear Communication
- Reception Duties
- Fast Learner
- Project Schedule Coordination
- Relationship Building
- Writing and Editing Skills
- Critical Thinking
- Visitor Relations
- Document Sorting
- Conflict Management
- Social Media Knowledge
- Meeting Agendas and Minutes
- Correspondence Writing
Accomplishments
25+ years of supporting high level executives from Fire Chiefs to Nursing Administration to multiple staff in leadership roles.
Certification
IS 100, 200, 700
Timeline
Executive Assistant-Nursing Administration
San Juan Regional Medical Center
11.2022 - Current
Administrative Assistance
Upper Pine River Fire Protection District
06.2021 - 02.2022
Administrative Assistant-Training Division
Durango Fire Protection District
04.2000 - 05.2021
High School Diploma -
Durango High School
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