Valerie McKee
Midland,TX
Summary
At Green Tree Country Club, as a Banquet Captain, I spearheaded team management and banquet setup, ensuring flawless event execution and enhancing client satisfaction. My leadership fostered team growth and development, directly contributing to a notable increase in repeat business through exceptional service and effective communication.
Overview
7
7
years of professional experience
Work History
Banquet Captain
Green Tree Country Club
2022.10 - Current
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
- Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
- Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
Bartender
American Legion Post #19
2022.03 - 2022.08
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server, Hostess and Bartender
The Crab Station Oyster Bar
2021.06 - 2021.12
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server, Hostess and Bartender
Luigi's Italian Restaurant
2019.09 - 2021.05
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Restaurant Owner / Restaurant General Manager
Rubes Barbecue And Brews
2017.10 - 2019.07
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
Education
High School Diploma -
George West High School
George West, TX06.2007
Skills
- Team Management
- Banquet Setup
- Team member development
- Staff Leadership
- Guest Relations
- Inventory Management
- Professional and Courteous
- Time Management
- Self-Starter
- Administrative Support
Timeline
Banquet Captain
Green Tree Country Club
2022.10 - Current
Bartender
American Legion Post #19
2022.03 - 2022.08
Server, Hostess and Bartender
The Crab Station Oyster Bar
2021.06 - 2021.12
Server, Hostess and Bartender
Luigi's Italian Restaurant
2019.09 - 2021.05
Restaurant Owner / Restaurant General Manager
Rubes Barbecue And Brews
2017.10 - 2019.07
High School Diploma -
George West High School
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