Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valerie Mitchell

Leander,TX

Summary

Registered Dental Assistant, with strong foundation in patient care, dental procedures, and administrative support. Known for effective collaboration with dental teams and adaptability to changing clinic needs. Reliable and focused on achieving optima; results for both patients and practice.

Overview

33
33
years of professional experience

Work History

Registered Dental Assistant

Apex Dental Partners
11.2012 - Current
  • Assisted in patient preparation and comfort during dental procedures.
  • Conducted preliminary assessments, including taking vital signs and medical histories.
  • Processed patient transactions accurately and efficiently using point-of-sale systems.
  • Resolved patient complaints swiftly, improving satisfaction and loyalty.
  • Delivered exceptional patient support in high-volume healthcare environment, ensuring patient satisfaction and issue resolution.
  • Managed numerous inbound calls efficiently, addressing inquiries related to insurance claims and appointment scheduling.
  • Facilitated cross-departmental communication to ensure alignment on doctor and hygiene scheduling.
  • Directed operational workflows to optimize team performance and enhance productivity.

Retail Management

Maurice's Clothing Store
06.2010 - 11.2012
  • Boosted overall efficiency through the implementation of new technology solutions tailored to retail management needs.
  • Facilitated ongoing professional development opportunities for staff members, keeping them informed of the latest industry trends and best practices in retail management.
  • Mentored junior managers, fostering their professional growth through guidance on best practices in retail management techniques.
  • Improved employee performance by developing and implementing comprehensive retail management training programs.
  • Managed a team of retail associates, fostering a positive work environment that promoted collaboration and teamwork.

Sales Associate

Lane Bryant Outlet
09.2009 - 06.2010
  • Processed customer transactions efficiently using point-of-sale systems.
  • Resolved customer inquiries and issues, enhancing overall satisfaction.
  • Managed cash register operations, ensuring accuracy in financial handling.
  • Trained new staff on customer service protocols and cash management procedures.
  • Implemented inventory control measures to maintain stock levels and reduce waste.
  • Met customer service goals and exceeded customer expectations.

Sales Partner

HEB
06.1992 - 06.1997
  • Managed cash handling procedures, including balancing cash drawers at end of shifts.
  • Operated advanced photo processing equipment to ensure high-quality print outcomes.
  • Trained new technicians on proper processing techniques and safety protocols.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

GED -

Home School
Texas

Trade School - Certification - Dental Assisting

Allied Health Careers
Austin, Tx

Skills

  • Time management capabilities
  • Electronic charting
  • Treatment Planning and Insurance coding
  • Detail-oriented mindset
  • Team leadership
  • Decision-making
  • Staff training and development
  • Task delegation

Timeline

Registered Dental Assistant

Apex Dental Partners
11.2012 - Current

Retail Management

Maurice's Clothing Store
06.2010 - 11.2012

Sales Associate

Lane Bryant Outlet
09.2009 - 06.2010

Sales Partner

HEB
06.1992 - 06.1997

GED -

Home School

Trade School - Certification - Dental Assisting

Allied Health Careers

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