Valerie Moore
Bear,DE
Summary
Detail-oriented Archivist experienced in collecting and preserving historical documents and images. Achieved effective document management through exceptional scanning and collection maintenance skills. Dedicated Customer Service Specialist excelled in prioritizing and multitasking in fast-paced environments while contributing to team objectives and resolving escalated support issues. Hardworking professional with extensive knowledge in research laboratory operations, punctual and adaptable to various shifts, thriving in both independent and collaborative settings.
Overview
12
12
years of post-secondary education
38
38
years of professional experience
Work History
GLP Archivist
Corteva Agriscience
Newark, DE
06.2020 - 10.2026
- Maintained Corteva Agriscience physical and electronic records, preserving research and quality documentation.
- Retrieved archived materials for audit, quality assurance and research requests.
- Trained staff on archive access, handling, and preservation practices.
- Created and maintained retrievable computer archives and databases.
- Ensured the accuracy and completeness of all records in the archives.
- Provided access to archived materials through both physical and digital means.
- Collaborated with outside vendors on digitization projects involving archives.
- Digitized historical files and maintained secure electronic archives.
GLP Archivist Assistant
Corteva Agriscience
Newark, DE
02.2010 - 05.2020
- Managed Corteva Agriscience archival records, preserving scientific and quality documentation.
- Digitized paper archives into secure electronic records systems.
- Retrieved historical documents for quality, regulatory, and research requests.
- Created and maintained retrievable computer archives and databases.
- Copied many records and documents to digital format to preserve data and history.
- Ensured the accuracy and completeness of all records in the archives.
- Organized archival material according to established standards and practices.
- Collaborated with outside vendors on digitization projects involving archives.
- Provided access to archived materials through both physical and digital means.
Customer Service Representative
LyondellBasell Industries
Wilmington, DE
07.2008 - 01.2010
- Managed customer orders using LyondellBasell systems and SAP order entry tools.
- Resolved shipment questions through calls and emails with customers and internal teams.
- Coordinated order changes with logistics, sales, and warehouse contacts.
- Communicated product availability and service updates using LyondellBasell business processes.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed positive relationships with customers through friendly interactions.
- Resolved customer complaints promptly and efficiently.
Laboratory Technician
LyondellBasell Industries
Elkton, MD
08.1988 - 06.2008
- Recorded test results in LyondellBasell quality systems and logbooks.
- Prepared test samples and obtained and recorded test data in accordance with standards.
- Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
- Processed specimens following established protocols while adhering to strict safety standards.
- Followed safety procedures and chemical handling rules throughout laboratory tasks.
- Implemented and adhered to laboratory safety protocols, including the proper disposal of hazardous materials.
- Maintained clean workspaces and organized laboratory supplies and glassware.
- Assisted and instructed other laboratory technicians.
- Used time management and adaptability skills to prioritize and run multiple tests.
- Handled administrative tasks for laboratory staff and overall operations.
- Ensured compliance with regulatory requirements and accreditation standards, contributing to successful laboratory audits.
- Utilized Laboratory Information Management Systems (LIMS) for tracking, documenting, and reporting laboratory activities.
Education
Associate of Science - Bioscience
Delaware Technical Community College
Wilmington, DE 09.1986 - 01.1999
Skills
- Records management
- Digital archiving
- Archival preservation
- Database management
- Laboratory information systems
- Specimen processing
- Sample preparation
- Data entry
- SAP order entry
- Order management
- Shipment tracking
- Customer issue resolution
Timeline
GLP Archivist
Corteva Agriscience
06.2020 - 10.2026
GLP Archivist Assistant
Corteva Agriscience
02.2010 - 05.2020
Customer Service Representative
LyondellBasell Industries
07.2008 - 01.2010
Laboratory Technician
LyondellBasell Industries
08.1988 - 06.2008
Associate of Science - Bioscience
Delaware Technical Community College
09.1986 - 01.1999