Summary
Work History
Education
Skills
Additional Information
Affiliations
Timeline
Generic

Valerie Mulherin

Castle Rock,CO

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Medical Records Associate

Just Associates
Denver, CO
2015 - 2018
  • Performed periodic audits of medical records to ensure accuracy and completeness.
  • Updated patient information in electronic medical records system.
  • Reviewed patient records for accuracy, completeness and compliance with regulations.
  • Ensured that all necessary documentation was included in each record.
  • Resolved discrepancies between paper and electronic health records.
  • Maintained confidentiality of all patient records.
  • Purged outdated files.
  • Consolidated diverse medical records.

Human Resource Manager

Flying J
Austinburg, OH
1999 - 2008
  • I have 15 years of experience in inventory control, food cost, daily operations, scheduling, hiring, labor cost maintenance, employee liaison
  • In this role, I kept accurate and organized files, daily records, reports, food cost of 2.7% or less, a labor effective percentage, employee benefit package, fostering team relationships, retaining employees, and customer service.
  • Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
  • Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
  • Identified, screened and interviewed potential employees.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
  • Organized orientation sessions for new hires and provided them with onboarding information.

Night Auditor

Holiday Inn/Comfort Inn
Austinburg, OH
1995 - 1999
  • Responded to customer inquiries regarding hotel services, reservations, directions.
  • Reported any discrepancies immediately upon discovering them.
  • Completed end-of-day reconciliations of cash drawers and credit card transactions.
  • Ensured that all front desk personnel followed established procedures for guest check-in and check-out policies.
  • Prepared detailed audit reports at the end of each shift.
  • Verified that all charges posted were accurate prior to submitting final bills to guests.
  • Conducted security checks throughout the night to ensure safety of hotel premises and guests' belongings.
  • Provided support to housekeeping staff by preparing keys for departing guests when requested.
  • Greeted arriving guests and checked them in to their rooms.
  • Resolved customer issues quickly while maintaining a high level of professionalism.

Education

Associate of Science -

Arapahoe Community College
Littleton, CO
05-2014

Associate of Applied Business - Paralegal

Lakeland Community College
Mentor, OH
05-1995

Skills

  • Human Resource Management
  • Inventory Control
  • Food Cost
  • Daily Operations
  • Scheduling
  • Hiring
  • Labor Cost Maintenance
  • Employee Liaison
  • File Organization
  • Report Generation
  • Customer Service
  • Medical terminology expertise
  • Strong attention to detail
  • Documentation And Reporting
  • Electronic Health Records Management
  • Professionalism and Ethics
  • Medical Billing Familiarity
  • Time Management Capabilities
  • Records Organization Abilities
  • Continuous Learning Attitude
  • HIPAA Regulations Proficiency
  • Data Entry

Additional Information

Thank you for your time and consideration. Unfortunately, a small piece of online virtual paper does not give you the opportunity to see the person behind it. I have found that, in my experience of hiring, everyone looks exceptional on paper and words are words. With that in mind, I hope to have the opportunity to discuss more extensively my experience, as well as the position, with you in person.

Affiliations

  • I am the Secretary, Fundraising Chair and New Member Coordinator for Pack 781 Cubscouts.
  • I also created and am admin of a French Bulldog group on Facebook

Timeline

Medical Records Associate

Just Associates
2015 - 2018

Human Resource Manager

Flying J
1999 - 2008

Night Auditor

Holiday Inn/Comfort Inn
1995 - 1999

Associate of Science -

Arapahoe Community College

Associate of Applied Business - Paralegal

Lakeland Community College

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Valerie Mulherin