Valerie Muniz
Cortez,CO
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
10
10
years of professional experience
Work History
Clinical MAT Manager/ GVR Manager
Front Range Clinic
Cortez , CO
02.2024 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Created monthly reports for senior management summarizing operational performance metrics.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coordinating with HR, interviewing, and onboarding new employees.
- Managed time clocks using Quickbooks, Humanity, and Intuit
- Ensures accurate organization of spreadsheet data
- Enhanced efficiency in tech support operations
- Trained all new employees for our area
- Managed the maintenance of EMR systems
- assist and maintain telehealth systems
- Managed operations of two medical clinics independently
- Demonstrating comprehensive knowledge and adherence to medical protocols, including MAT, Harm reduction , Low Barrier high access, as well as HIPAA , OSHA, and safety regulations
Administrative Medical Assistant &Wound Care Manag
Southwest Memorial Hospitalcor
Cortez , CO
02.2018 - 09.2022
- Greeted patients and scheduled appointments.
- Maintained patient records, including medical histories and insurance information.
- Prepared treatment rooms for patient examinations.
- Coordinating with HR, interviewing, and onboarding new employees
- billing and account receivable , ordering and processing
- interdepartmental communication
- team time management and coordination
Department Manager
Walmart
Cortez , CO
08.2014 - 02.2018
- Lead and manage a team of employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Developed strategies to improve customer service and increase sales by 10% within 6 months
- Coached and trained new staff members, providing guidance on department policies and procedures.
Education
Associate of Science - Health And Human Services
Ultimate Medical Academy
Clearwater, FL02-2018
Medical Billing And Coding
Penn Foster College
Scottsdale, AZ02-2009
Early Childhood Education And Care
Penn Foster College
Scottsdale, AZ02-2004
High School Diploma -
Montezuma Cortez High School
Cortez, CO05-2003
Skills
- Financial Management
- Contract Management
- Strategic Planning
- Marketing
- Expense Tracking
- Operations Management
- HR Management
- Team Leadership
- Project Management
- Time Management
- Schedule Preparation
- Verbal and written communication
- Staff Management
- Staff Training and Development
- Business Administration
- Policy Implementation
- Performance Management
Timeline
Clinical MAT Manager/ GVR Manager
Front Range Clinic
02.2024 - Current
Administrative Medical Assistant &Wound Care Manag
Southwest Memorial Hospitalcor
02.2018 - 09.2022
Department Manager
Walmart
08.2014 - 02.2018
Associate of Science - Health And Human Services
Ultimate Medical Academy
Medical Billing And Coding
Penn Foster College
Early Childhood Education And Care
Penn Foster College
High School Diploma -
Montezuma Cortez High School
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