Valerie Munoz Contreras
Odessa,TEXAS
Summary
- Seeking an opportunity for continued growth within the skill I have learned.
- Four years’ experience as an administrative assistant to Elementary Principal.
- Five years of experience as a Certified Pharmacy Technician in retail, home health and hospital pharmacy environment’s.
- Six years of volunteer work for American Cancer Society’s Relay For Life
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Administrative Assistant to the Principal
Ireland Elementary - ECISD
06.2023 - Current
- Composed, typed and distributed correspondence, reports and notices.
- Answered phones, took messages and transferred calls.
- Used PA system, two-way radio and multi-line phone system.
- Maintained timesheets and absences for school staff.
- Performed bookkeeping and accounting tasks for school.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Established administrative work procedures to track staff's daily tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Administrative Assistant to the Principal
Blackshear Elementary - ECISD
05.2019 - 06.2023
- Composed, typed and distributed correspondence, reports and notices.
- Answered phones, took messages and transferred calls.
- Used PA system, two-way radio and multi-line phone system.
- Maintained timesheets and absences for school.
- Performed bookkeeping and accounting tasks for school.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Established administrative work procedures to track staff's daily tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Records Clerk
Dowling Elementary
04.2017 - 05.2019
- Skill and experience in all office procedures
- Working knowledge of copiers and troubleshooting
- Flexibility and skill in prioritizing tasks
- Initiative to make necessary minor decisions or major decisions with assistance from administrators
- Detailed oriented
- Solution oriented-exceptional problem solving skills
- Ability to remain calm and think clearly under pressure & maintain composure under stress
- Deal effectively with complaints
- Initiative to keep up with changing and new knowledge and processes
- Give direction and information to visitors and students
- Updated records with new information.
- Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
- Utilized document imaging software to index, store and retrieve records.
- Transferred inactive records to storage to free up space and preserve history.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Identified and resolved filing discrepancies.
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
Certified Pharmacy Technician
Medical Center Hospital
08.2012 - 11.2013
- Responsible for the daily routine of packaging, dispensing, mixing of all drugs and IV solutions and distribution to patient areas
- Deliver floor stock medication, patient-specific medication, emergency boxes and crash carts to patient areas
- Collect and return unused medications patient care areas to pharmacy for appropriate processing
- Received training to operate, restock and maintain inventory of accudose, robot and med carousel
- Strong multi-tasking, computer entry, communication and customer service skills used daily.
Certified Pharmacy Technician
Pharmacy Unlimited
01.2011 - 08.2012
- Responsible for the daily routine of packaging, dispensing, mixing of all drugs and IV solutions and distribution to patient areas
- Packaged floor stock medication, patient-specific medication, emergency boxes and crash carts to nursing homes
- Collect and return unused medications patient care areas to pharmacy for appropriate processing
- Scanned, sorted and filed daily delivery sheets
- On call overnight Pharmacy Technician entered in new resident information, screed calls, called in first dose medication needed to local pharmacy
- Strong multi-tasking, computer entry, communication and customer service skills used daily.
Certified Pharmacy Technician
Walgreens
02.2008 - 07.2010
- Responsible for the daily routine of packaging, dispensing, mixing of all drugs to patient
- Called and communicated between patient and insurance company regarding coverage of medications
- Collect and return unused medications patient care areas to pharmacy for appropriate processing
- Received training to operate, restock and maintain inventory of med carousel
- Strong multi-tasking, computer entry, communication and customer service skills used daily.
Education
Associate in General Studies -
Odessa College
Odessa, TX01.2012
High School diploma - undefined
Odessa High School
Odessa, Texas01.2001
Skills
- Scheduling expertise
- Check processing
- Meeting planning
- Multitasking and prioritization
- Payroll and benefits administration
References
- Mercedes Shirley, (432) 456-1140
- Valerie Rivera, (432) 456-1270
- Ashley Sollars, (432) 889-5173
Timeline
Administrative Assistant to the Principal
Ireland Elementary - ECISD
06.2023 - Current
Administrative Assistant to the Principal
Blackshear Elementary - ECISD
05.2019 - 06.2023
Records Clerk
Dowling Elementary
04.2017 - 05.2019
Certified Pharmacy Technician
Medical Center Hospital
08.2012 - 11.2013
Certified Pharmacy Technician
Pharmacy Unlimited
01.2011 - 08.2012
Certified Pharmacy Technician
Walgreens
02.2008 - 07.2010
High School diploma - undefined
Odessa High School
Associate in General Studies -
Odessa College
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