valerie nash

Executed mail handling and deposit tasks, ensuring accurate remittance and daily financial balance.

Maintained high efficiency while demonstrating strong attention to detail in assignments.

Analyzed problems and evaluated solutions using critical thinking skills for informed decision-making.

Adapted to new technologies and software applications, enhancing operational effectiveness.

• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.

• Analyzed insurance claims for accuracy and regulatory compliance.
• Collaborated with medical staff to verify patient insurance coverage and eligibility.
• Processed claims efficiently, ensuring timely reimbursements from insurers.
• Educated patients on insurance policies and coverage options.

• Managed front desk operations, ensuring smooth guest check-in and check-out processes.
• Coordinated multi-line phone system, directing calls efficiently to appropriate departments.
• Maintained organized appointment schedules for staff and clients, optimizing time management.
• Developed positive relationships with guests, enhancing overall customer satisfaction and loyalty.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Ensured accuracy and compliance of patient records with regulatory standards.
• Streamlined filing processes to improve retrieval efficiency of medical documents.
• Coordinated with healthcare providers to keep patient information current.
• Trained new staff on electronic health record systems and effective practices.