Valerie Ortega
Philadelphia,PA
Summary
Efficient professional with experience and proven knowledge of advocacy, behavior management, and case management. Aiming to leverage my skills as a social worker to continue growing in my personal and professional life.
Overview
13
13
years of professional experience
Work History
Bilingual Psychotherapist
Pan American Mental Health Clinic
Philadelphia, PA
02.2024 - 08.2024
- Established a safe and supportive environment for clients, fostering open communication and trust during therapy sessions.
- Utilized mindfulness techniques during sessions to help clients develop greater self-awareness and coping skills for managing stressors.
- Built a strong rapport with clients through active listening skills and empathic understanding of their experiences, fostering lasting therapeutic relationships.
- Evaluated client progress regularly, adjusting treatment plans as necessary based on changing needs, or circumstances.
- Maintained detailed clinical records and documentation, ensuring accurate tracking of client progress, and adherence to legal requirements.
- Conducted psychoeducational assessments for children and adolescents, identifying learning difficulties, and providing recommendations for targeted interventions.
- Attended training to participate in regular supervision and continued education to maintain professional competence and ethical standards.
Bilingual Parenting Education Specialist
Maternity Care Coalition
Philadelphia, PA
11.2022 - 06.2024
- Plan and provide in-person and virtual parenting education classes in Spanish and English to pregnant people, parents, caregivers, and people in recovery
- Integrate parent/child activities into groups when applicable
- Conduct pre/post surveys to measure program impact when applicable
- Utilize evidence-based parenting curriculum
- Complete client paperwork as required by funders and MCC administration
- Input data into DHS Parenting Collaborative database and MCC ETO database
- Refers participants needing more support to other MCC services and outside agencies as appropriate.
Housing Case Manager
Asociacion Puertorriqueños en Marcha
Philadelphia, PA
11.2019 - 10.2021
- Performs intake, face-to-face, and needs assessment on clients
- Obtain medical and demographics data and informed consent of each client
- Assembles care plans with clients and other members of the professional support team as needed, while ensuring confidentiality
- Provides case management and advocacy by carrying a caseload (45-50) of persons with HIV disease that do not receive Tenant Base Rental Assistance (TBRA) and housing counseling for all the clients that receive TBRA
- Conducts client interviews, analyzes client housing needs, and formulate a plan for action with the client to achieve and maintain clients' permanent housing
- Conducts housing inspections of tenant-based rental units before the client moving in, and as stated in the Housing Counseling Procedure
- Conducts periodical home visits of tenant-based rental units paid for by subsidy component.
Family Services Worker
Asociacion Puertorriqueños en Marcha
Philadelphia, PA
03.2019 - 11.2019
- Recruit and enroll children and families to receive Head Start services
- Provide training and education to families in using available resources and obtaining community services
- Advocate for needed services in the community
- Conducting monthly record reviews of Family Partnerships to assist families in improving condition and quality of life
- Maintain required data collection systems for the program, including evaluative data
- Orienting and coordinating with families of County Assistance Offices and Child Subsidies offices.
Lead Pharmacy Technician
Pharmacy of America 4
Philadelphia, Pennsylvania
02.2018 - 02.2019
- Organizing medications for pharmacist to dispense by reading medication orders and prescriptions, preparing labels, and calculating quantities
- Maintaining pharmacy inventory by checking pharmaceutical stock to determine inventory level, anticipating needed medications and supplies, placing, and expediting orders, verifying receipt, and removing outdated drugs
- Assist with the coordination, supervision and be accountable for the daily/weekly/monthly activities of team members.
Parent/Pregnancy Educatorn (Fee for service)
Catholic Social Services of Delaware County
Chester, Pennsylvania
10.2017 - 03.2018
- Develop, recruit and facilitate prenatal and parenting educative and supportive programs by utilizing evidenced based curricula such as Parents as Teacher, Parent Café' and Strengthening Families while embracing a Family Strengthening framework throughout service delivery
- Provide Case Management services to pregnant women identified as having stressors that could potentially interfere with a healthy full-term birth of the baby
- Supportive services include completing a full assessment, attending prenatal visits and home visits, and identifying goals to assist the parent with throughout her pregnancy and during the first year of life
- Complete and submit all Real Alternative paperwork into the system weekly and maintain organized confidential files for eligible clients participating in the program
- Work collaboratively with other community organizations in providing programming to address the needs of individuals/families experiencing prenatal and/or parenting needs.
Care Giver/Home Aide
Fidelity Home Health Care
Philadelphia, Pennsylvania
01.2016 - 11.2016
- Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands
- Assists patients by providing personal services, such as, bathing, dressing, and grooming
- Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene
- Worked overnights when needed.
Care Giver/Home Aide
First Home Health Care
Yardley, Pennsylvania
03.2011 - 08.2015
- Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands
- Assists patients by providing personal services, such as, bathing, dressing, and grooming
- Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene
- Worked overnights when needed.
Education
Master's Social Work (Trauma and Spirituality) -
Eastern University
08.2023
Bachelor's Social Work -
Eastern University
05.2021
Associates Community and Human Services -
Esperanza College
05.2018
Medical Office Assistant Certificate -
Lincoln Technical School
08.2013
Skills
- Organization
- Fluent in Spanish
- Leadership Experience
- Data Collection
- Computer Skills
- Strong Work Ethic
- Inventory
- Case Planning
- Developing Treatment Plans
- Emotional Intelligence
- Cultural Competence
- Supervision
- Teaching
- Advocating
- Case Documentation
Internships
- Unaccompanied Refugee Minors
Bethany Christian Services of Greater Delaware Valley
November 2019- May 2019
- Parenting & Pregnancy Educator
Catholic Social Services of the Archdiocese of Philadelphia
January 2017- April 2017
- Assistant Manager (volunteer-based)
Little John's Family Daycare
March 2008- January 2013
References
References available upon request
Timeline
Bilingual Psychotherapist
Pan American Mental Health Clinic
02.2024 - 08.2024
Bilingual Parenting Education Specialist
Maternity Care Coalition
11.2022 - 06.2024
Housing Case Manager
Asociacion Puertorriqueños en Marcha
11.2019 - 10.2021
Family Services Worker
Asociacion Puertorriqueños en Marcha
03.2019 - 11.2019
Lead Pharmacy Technician
Pharmacy of America 4
02.2018 - 02.2019
Parent/Pregnancy Educatorn (Fee for service)
Catholic Social Services of Delaware County
10.2017 - 03.2018
Care Giver/Home Aide
Fidelity Home Health Care
01.2016 - 11.2016
Care Giver/Home Aide
First Home Health Care
03.2011 - 08.2015
Master's Social Work (Trauma and Spirituality) -
Eastern University
Bachelor's Social Work -
Eastern University
Associates Community and Human Services -
Esperanza College
Medical Office Assistant Certificate -
Lincoln Technical School
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