Valerie Paquette
Mosinee,WI
Summary
Passionate professional, seeking the opportunity to help your company flourish. I bring excellent communication skills and a proactive nature, with proven history of performing with integrity, efficiency and lasting results. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize performance and company goals. Offering 12+ years of experience in leadership, business and administrative support roles. Ready to use my passion and drive to serve to your client sectors and build lasting professional relationships that add to the success of your outstanding organization.
Overview
12
12
years of professional experience
Work History
APS Administrative Coordinator
North Central Health Care Center
Wausau , WI
2022.04 - Current
- Recognized by management for providing exceptional customer service.
- Managed multiple projects simultaneously while maintaining attention to detail.
- Exceeded team and customer satisfaction by finding creative solutions to problems.
- Coordinated internal meetings, including scheduling and logistics and prepared reports required by management or governmental agencies.
- Developed successful filing system to increase ability to retain and recover documents, reports and records.
- Maintained calendars for multiple team members.
- Provided administrative support to senior staff members including researching topics, creating reports, proofreading documents.
- Summarized and analyzed data from sources to create detailed documents, reports and high-level presentations.
- Compiled data from multiple sources into spreadsheets or databases for analysis.
- Expansive knowledge in a variety of database system to track client and customer information, file confidential records and meet governmental deadlines.
- Worked with finance department to file receipts and reimbursements.
- Managed incoming mail distribution and outgoing courier services.
- Provided assistance during special projects or events as needed.
- Developed processes to streamline workflow within the organization.
- Prepared agendas and took notes at meetings to archive proceedings.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing orders; verifying receipt of supplies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs. Additionally providing information packets and training materials.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Assistant to Director of Marketing, Promotions & Production
Jones Boys Market
Ashland , IL
2012.06 - 2021.12
- Praised for efficiency in handling a large workload and long hours, and ability to work in a fast-paced, challenging work environment.
- Recognized for contribution to increased sales and production year after year.
- Actively marketed products and services at food shows, food markets and promotional events.
- Experienced in meeting with potential vendors and securing accounts with their business.
- Established and skilled at developing relationships with key accounts by providing excellent and personable, customer service.
- Successful in creating rapport, leading to closing and securing of targeted business accounts.
- Talented negotiator for contracts with vendors for services or products needed for their supply.
- Coordinated alongside upper management, marketing events for showcasing product and service offerings
- Managed the design and production of marketing materials such as brochures, flyers, catalogs and other collateral pieces for industry.
- Promoted brand visibility among target audiences.
- Collaborated with CEO and CFO, offering constructive feedback on ways we could improve year to year.
- Computed and generated annual store inventory and sales.
Customer Service Technician
Client Focus Connections
Wisconsin Rapids , WI
2017.08 - 2017.11
- Developed a client base to better serve insurance agencies, nationwide
- Promoted available products and services to customers during service, account management and order calls according to specific queries.
- Discussed marketing pitches over the telephone, email and online chat services, to provide prospective customers with product and service information
- Highly successful in influencing client to buy services and products by delivering prepared sales talks
- Recognized for team collaboration and leadership in meeting company quotas and pitch goals, whilst ensuring quality service was the number one priority.
Education
Bachelor of Science - Psychology
Illinois College
12.2016
Skills
- Strong Communication and Interpersonal Skills
- Leader in Organizational, Time Management and Problem-Solving Skills
- Passionate to Share Product Knowledge & Product Promotion
- Bubbly and Personable Demeanor
References
- Amanda Flatter, NCHC APS Manager, Wausau, WI 715-571-8161, aflattter@norcen.org
- Dr. Jessica Flynn,EdD, Director of the Office of Engaged Learning at University of Illinois Springfield, 719-330-1155, jflyn@UIS.edu
- Dan Jones, Co-Owner, Jones Boys Market, Ashland, IL 217-799-5851, jonesboysmarket@yahoo.com
- Tom Jordan, Retired Kohl Wholesale District Sales Manager, Jacksonville, IL, tjordan@southjacksonville-il.gov
- Dean Ramsden, Owner, Client Focus Connections, Wisconsin Rapids, WI 715-421-6403, dean@goclientfocus.com
Timeline
APS Administrative Coordinator
North Central Health Care Center
2022.04 - Current
Customer Service Technician
Client Focus Connections
2017.08 - 2017.11
Assistant to Director of Marketing, Promotions & Production
Jones Boys Market
2012.06 - 2021.12
Bachelor of Science - Psychology
Illinois College
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