Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Valerie Parent

Youngstown,OH

Summary

High-energy hostess/server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

2
2
years of professional experience

Work History

Restaurant Server

Ruby Tuesday
Youngstown, OH
12.2023 - Current
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Stocked server areas with supplies before, during and after shifts.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted other servers as needed during peak hours or special events.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Calculated charges, issued table checks and collected payments from customers.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Followed up on guest requests in a timely manner.
  • Provided exceptional service to high volume of daily customers.

Restaurant Server

Cracker Barrell
North Myrtle Beach, SC
03.2023 - 11.2024
  • Stocked server areas with supplies before, during and after shifts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted other servers as needed during peak hours or special events.
  • Calculated charges, issued table checks and collected payments from customers.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Followed up on guest requests in a timely manner.
  • Provided exceptional service to high volume of daily customers.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Responded to customer inquiries about menu items or services offered by the restaurant.

Education

High School Diploma -

Myrtle Beach High School
Myrtle Beach, SC
05-2023

Skills

  • communication
  • greeting
  • phone edict
  • retail
  • hostess
  • serve
  • Customer Satisfaction

  • Efficient Service
  • Salesmanship
  • Payment Processing
  • Cleaning and Sanitizing
  • Cash Handling
  • Quality Control
  • Price Memorization
  • Guest Service
  • Professional Appearance

Languages

English
Professional

Affiliations

  • gym
  • working
  • family
  • animal lover
  • volunteer work

Timeline

Restaurant Server

Ruby Tuesday
12.2023 - Current

Restaurant Server

Cracker Barrell
03.2023 - 11.2024

High School Diploma -

Myrtle Beach High School
Valerie Parent